HelloFresh reviews

3.3

54% would recommend to a friend

(3,159 total reviews)
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Dominik S. Richter

54% approve of CEO

36% positive business outlook

HelloFresh has an employee rating of 3.3 out of 5 stars, based on 3,159 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HelloFresh employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Reviews by job title

3K reviews
1.0
Nov 24, 2025
Recommend
CEO approval
Business Outlook

Pros

There are some genuinely nice people here but that is the only real positive. Even they are slowly leaving because the culture has become too toxic to stay in.

Cons

Highly political culture with no real promotions. Leadership is insecure, ego driven, and more focused on protecting themselves than supporting employees. Micromanagement is constant, communication is poor, and priorities shift without explanation. Quiet layoffs happen with no transparency and usually protect the same small group. The new US marketing lead has made the culture even worse. He was difficult to work with before and has only become more problematic in a higher role. There is constant questioning, no clear vision, and nonstop steering that sends teams in circles. It is hard to understand how he keeps moving up the ladder despite repeated negative scores and consistent employee feedback. Independent analysis, including the Grizzly Research report, highlights similar issues such as unstable leadership, lack of direction, and a business that feels like it is declining. What the report describes matches what employees experience inside the company. Even if the CEO or HR choose to ignore these problems, they remain the reality employees deal with every day.

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HelloFresh Response
6mo
Thank you for sharing your feedback. We’re sorry to hear about your experience and take comments like this very seriously. At HelloFresh, we strive to create an inclusive, respectful, and supportive environment for all employees. If exclusionary behavior or cliques were part of your experience, we would like to learn more so we can address them. Please feel free to reach out to us at hf-feedback@hellofresh.com. Thank you & best regards, DS & Your HelloFresh HR Team
4.0
Nov 23, 2025

Last pasted environment.

Recommend
CEO approval
Business Outlook

Pros

This company allows for a lot of internal growth.

Cons

This company is independent owned. So no union available.

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HelloFresh Response
6mo
Hi, thank you for taking the time to share your thoughts! We’re excited to hear that the growth opportunities have made a positive impact on your experience. While we continuously strive to improve, it’s dedicated team members like you who truly make a difference. Your efforts are deeply appreciated! Thank you & best regards, DS & Your HelloFresh HR Team
4.0
Nov 21, 2025
Recommend
CEO approval
Business Outlook

Pros

- work hard play card culture - approachable leadership - fun and hardworking colleagues - global locations around the world

Cons

- no bonus - salary increases are very limited - can overwork and burn out

Viewing 112 - 114 of 3,159 Reviews

Glassdoor has 3,979 HelloFresh reviews submitted anonymously by HelloFresh employees. Read employee reviews and ratings on Glassdoor to decide if HelloFresh is right for you.