HelloFresh reviews

3.3

53% would recommend to a friend

(3,172 total reviews)
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Dominik S. Richter

54% approve of CEO

35% positive business outlook

HelloFresh has an employee rating of 3.3 out of 5 stars, based on 3,172 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HelloFresh employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Reviews by job title

3K reviews
2.0
Sep 6, 2024
Recommend
CEO approval
Business Outlook

Pros

The company used to be very employee-friendly, offering flexibility in how, where, and when we worked — something we really needed given the consistently heavy workload and frequent overtime. Unfortunately, that's no longer the case (see cons).

Cons

Following the announcement of strong business results, UK management revealed—without prior consultation—that the London office will be relocated to an undisclosed site, and employees will be required to be on-site three days a week for collaboration. Previously, most employees averaged just one day in the office, with the majority of their work focused on virtual meetings with colleagues across different cities and countries. This abrupt decision marks the beginning of the breakdown of a well-functioning and effective team, now forced to commute three times more, spend triple the cost on travel, struggle for meeting rooms, and ultimately work less if they want any time with their families.

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HelloFresh Response
1y
Thank you for taking the time to write this review. We appreciate it and are sorry to hear we are currently not able to provide you with the kind of positive experience we want every employee to have at HelloFresh. There are always things we can do to improve and would like to hear more about your case. Please reach out to hf-feedback@hellofresh.com and we will try our best to address the issues you mentioned. Thank you & best regards, AG and Your HelloFresh HR Team
1.0
Sep 5, 2024

Toxic wasteland

Recommend
CEO approval
Business Outlook

Pros

Anything positive is a lucky coincidence, a works council and a few good leaders are still trying to salvage the situation but it's a steep uphill battle unless there's a major change in top leadership, and soon.

Cons

Extremely toxic company culture. The values are seemingly positive, but the CEO repeatedly makes statements that contradict them. They hire immigrants because they're ignorant of German law, some company policies actually contradict the law, but no one seems to know. Performance cycles are a joke, there are a million dimensions that contradict each other so every result is completely arbitrary, promotions and raises have more to do with whether your manager likes you and how much clout they have to negotiate budgets—if they fail, you get told it's because you aren't performing, no matter what other reviewers say. As a result, good professionals leave in droves when they're assigned to a bad manager, and there are so many of those, it's just a matter of time. The company never organised and streamlined processes from its startup times, and as a result it's failing in multiple fronts. Leadership predictably blames everyone for this, except themselves, while dumping money and effort in the wrong places and engaging in petty bickering with the works council.

4.0
Sep 5, 2024

Good Job

Recommend
CEO approval
Business Outlook

Pros

There are no pros about this job

Cons

no cons with this job

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HelloFresh Response
1y
Thank you for taking the time to write this review. We are glad to hear that you are having the kind of positive experience we want every employee to have at HelloFresh! It is very important to us, so it’s great to get this feedback from you. Thank you & best regards, AG and Your HelloFresh HR Team
Viewing 607 - 609 of 3,172 Reviews

Glassdoor has 3,998 HelloFresh reviews submitted anonymously by HelloFresh employees. Read employee reviews and ratings on Glassdoor to decide if HelloFresh is right for you.