Does HelloFresh pay their employees well?

According to anonymously submitted Glassdoor reviews, HelloFresh employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at HelloFresh. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at HelloFresh?

54% of HelloFresh employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HelloFresh 3.5 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at HelloFresh?

Brand Ambassador (123) , Production Associate (94) , Customer Service Representative (52) , Software Engineer (52) , Manager (50) , Senior Software Engineer (49) , Warehouse Associate (49) , Warehouse Worker (48) , Production (46) , Sales Representative (42) , Project Manager (38) , Sales Associate (35) , Marketing (33) , Warehouse Operative (33) , Intern (32)

What are the pros of working at HelloFresh according to real employee reviews?

"this is great for people who like the autonomy (like me!) but may not be great for those who want clear direction" ((in 240 reviews)); "Good pay and honest" ((in 200 reviews)); "HelloFresh as a company has great core values and culture for all its employee." ((in 176 reviews)); "Good benefits that the company promises and delivers." ((in 170 reviews)); "Great Team and very supportive" ((in 128 reviews))

What are the cons of working at HelloFresh according to real employee reviews?

"A significant portion of senior leadership was promoted during periods of rapid growth and lacks external experience." ((in 88 reviews)); "Low salaries and difficult to get a raise/being promoted" ((in 78 reviews)); "Can be long hours and tough" ((in 77 reviews)); "It’s bad manager and people" ((in 68 reviews)); "Stressful, bad communication, silos, incoherent strategy" ((in 34 reviews))

What are employees saying about HelloFresh layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HelloFresh layoffs and their outlook for job security at HelloFresh in 2026.

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HelloFresh

HelloFresh reviews

3.3

54% would recommend to a friend

(3,154 total reviews)

Dominik S. Richter

54% approve of CEO

36% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Work/Life balance

3.3

Culture & values

3.1

Compensation and benefits

3.0

Career opportunities

2.8

Senior management

HelloFresh has an employee rating of 3.3 out of 5 stars, based on 3,154 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HelloFresh employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

4.0

Feb 1, 2016

Great company that is only growing and getting better!

Customer care executive

Recommend

CEO approval

Business Outlook

Pros

Great atmosphere, everyone is really friendly and helpful. They always try to make the job as worthwhile and fun as possible. You can really talk to management if there are any issues and it is a great place to progress with your career. They also have great parties and after work activities. You can get discounted boxes and there is always some form of free food floating about the office!

Cons

Pay could be better for full time members of CC. Sometimes there needs to be more structure - HelloFresh still has a startup feel to it, so things can change from one day to the next so you have to adapt. For this reason you also have to be quite hands on- don't expect anyone else to do something for you, as you are quite often left to figure things out on your own.

4.0

Jan 24, 2016

Enjoying My Time At This Company

Customer care executive

Recommend

CEO approval

Business Outlook

Pros

- A lovely work environment, really friendly and relaxed - Discount on HelloFresh boxes :) - Financial incentives - Freebies! - Great work-life balance - Co Founder Patrick is regularly in the office checking on everyone and building relationships

Cons

- Training could be improved, the majority of the time you have to ask around or work things out yourself

1.0

Jan 22, 2016

Hell-No Fresh

Customer care labourer

Recommend

CEO approval

Business Outlook

Pros

Leaving every day and permanently after that, the occasional free banana

Cons

Being excluded from the 'popular' friends circles in the Customer Care department, achieving high ratings in job performance but watching others get promoted over you even though you literally watch them shop online all day while you work really hard, illegal pay, two-faced management, a neglecting CEO who is extremely rude and blames every fault on the CC team, false promises, unhealthy work culture - constantly eating all day unhealthy foods and never moving around or being encouraged to leave your seat, long long hours meaning no social life, plain rudeness, FAVOURITISM. Clearly the team manager review here is bias as they don't have to worry about the above.

Viewing 3142 - 3144 of 3,154 Reviews

Jobs at HelloFresh

Asset Protection Specialist

Maintenance Planner/Scheduler