HelloFresh reviews

3.3

54% would recommend to a friend

(3,164 total reviews)
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Dominik S. Richter

55% approve of CEO

36% positive business outlook

HelloFresh has an employee rating of 3.3 out of 5 stars, based on 3,164 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HelloFresh employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Reviews by job title

3K reviews
1.0
May 2, 2025

Don't bother

Recommend
CEO approval
Business Outlook

Pros

Seemed to be really great on the surface, they have a nice office with perks, great holiday party

Cons

Management has absolutely no clue what they're doing. All their decisions are made to serve themselves and to move up in the company. They'll pretend to care about you and then be completely spineless during layoffs. I'm very understanding of why layoffs happen, but the least they could do is treat us like human beings during the process. I've never had such a traumatic job situation, and I'm far from the only one.

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HelloFresh Response
1y
We’re sorry to learn about your concerns and want to assure you that we are fully committed to understanding and addressing these issues. Creating a positive and healthy workplace environment is extremely important to us. If you wish, please share further details with us at hf-feedback@hellofresh.com so we can carefully review the situation and take appropriate steps.
1.0
May 1, 2025
Recommend
CEO approval
Business Outlook

Pros

They pay really good and the work is easy.

Cons

HR doesn't really care about your wellbeing. For example, an associate wasn't feeling well while working for 2 days straight (they ended up vomiting both days). They got sent home the first night with Voluntary Early Release but the second night, they came in, walked straight to HR and asked if they were supposed to work while feeling sick. HR told them that if they were feeling better, they can work. HOWEVER, if they were still feeling sick, they can go home and get reprimanded for missing work (They work on a point system). That associate vomited 30 minutes into that shift and was forcibly sent home, while getting reprimanded for it. The next day, that associate got fired because of points. HR likes to pick and choose what policies they enforce, making working there difficult. The management (majority of them) are lazy, the leads act like they're in charge of everything, and managers are always sitting in the office. There's lot of favoritism going on. There's a lot of associates (leads included) that commit time theft and management turns a blind eye. There is violence that goes on once in a while, while the simple word NO could create a hostile environment (according to the managers). Before walking onto the floor, you're supposed to wash your hands in the dedicated handwashing stations. Do you think that's enforced? NO. I've personally witnessed a lot of people bypass the handwashing station. I've even seen a lady pick her nose and walked past the handwashing station. And don't let me get started on people's hygiene. Since they work around food, it's important to keep up with your hygiene. You have people smelling like mildew, armpits, sour onions, and their nether regions. Hygiene is a part of GMP's (Good Manufacturing Practices) policy. There's so much GMP Violations happening everyday (piercings, makeup, nail polish, hair poking out of hairnets, eating candy on the floor, fake nails, AirPods, jewelry, phone usage on the floor). Quality has given up enforcing that since they never listen and managers don't do anything to remedy that. Production associates are supposed to cover their mouths (nose optional) with their hairnets but as soon as quality tries to correct that, they never listen. Quality tries to tell the managers but they don't do anything about it and let it go. There's so much more issues going on that this would become a book.

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HelloFresh Response
1y
We truly regret to hear about your experience and want to assure you that we take such matters seriously. Cultivating a positive and supportive workplace is a priority for us, and we are committed to addressing any concerns. Please feel free to share more details about your experience with us at hf-feedback@hellofresh.com so we can thoroughly evaluate the situation and make meaningful improvements.
3.0
Apr 30, 2025
Recommend
CEO approval
Business Outlook

Pros

The company healthcare benefits are excellent. PTO, sick time, personal holidays are easy to request. Friendly atmosphere. Company lunch served to employees on breaks.

Cons

Many of the cons you may face is dealing with lack of food safety and quality training. There is produce training for quality but there is not much training on what to be aware of food safety wise. One barrier I noticed is language of employees and the ability of the food safety team to efficiently get employees to understand the unacceptable practices of personal hygiene(the core of food safety issues in any program).

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HelloFresh Response
1y
Hi! We’re grateful for your review and appreciate your insights. It’s always great to hear about what’s working well and what could be improved. If you’d like to discuss further, don’t hesitate to contact us at hf-feedback@hellofresh.com.
Viewing 307 - 309 of 3,164 Reviews

Glassdoor has 3,988 HelloFresh reviews submitted anonymously by HelloFresh employees. Read employee reviews and ratings on Glassdoor to decide if HelloFresh is right for you.