Does HelloFresh pay their employees well?

According to anonymously submitted Glassdoor reviews, HelloFresh employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at HelloFresh. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at HelloFresh?

54% of HelloFresh employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HelloFresh 3.5 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at HelloFresh?

Brand Ambassador (123) , Production Associate (94) , Customer Service Representative (52) , Software Engineer (52) , Manager (50) , Senior Software Engineer (49) , Warehouse Associate (49) , Warehouse Worker (48) , Production (46) , Sales Representative (42) , Project Manager (38) , Sales Associate (35) , Marketing (33) , Warehouse Operative (33) , Intern (32)

What are the pros of working at HelloFresh according to real employee reviews?

"this is great for people who like the autonomy (like me!) but may not be great for those who want clear direction" ((in 232 reviews)); "Good pay and honest" ((in 209 reviews)); "HelloFresh as a company has great core values and culture for all its employee." ((in 186 reviews)); "Good benefits and vacation policy" ((in 181 reviews)); "Great Team and very supportive" ((in 118 reviews))

What are the cons of working at HelloFresh according to real employee reviews?

"A significant portion of senior leadership was promoted during periods of rapid growth and lacks external experience." ((in 94 reviews)); "Low salaries and difficult to get a raise/being promoted" ((in 88 reviews)); "Can be long hours and tough" ((in 76 reviews)); "It’s bad manager and people" ((in 66 reviews)); "Stressful, bad communication, silos, incoherent strategy" ((in 31 reviews))

What are employees saying about HelloFresh layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HelloFresh layoffs and their outlook for job security at HelloFresh in 2026.

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HelloFresh

HelloFresh reviews

3.3

54% would recommend to a friend

(3,159 total reviews)

Dominik S. Richter

54% approve of CEO

36% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Work/Life balance

3.3

Culture & values

3.1

Compensation and benefits

3.0

Career opportunities

2.8

Senior management

HelloFresh has an employee rating of 3.3 out of 5 stars, based on 3,159 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HelloFresh employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

3.0

Jul 17, 2017

Good but not perfect

Customer care executive

Recommend

CEO approval

Business Outlook

Pros

Offices are nice and the team is great to work with. Working hours are convenient for students. Good office parties and events.

Cons

Poor training. Lack of support dealing with difficult customers from Team Leaders.

2.0

Jul 16, 2017

not nice

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

office is very nice and modern

Cons

pay is terrible and people dont care

2.0

Jul 16, 2017

Eh....Should not be your first choice

Customer care agent

Recommend

CEO approval

Business Outlook

Pros

There are a lot of good people that work here. Supervisors and leads are pretty good. They work with what they are given. Free snacks. Great price on boxes. System is very easy to learn. They are making an effort to build a culture there. I would recommend this job to college students looking to make money or just recently graduated, or someone that has a passion for food/cooking and can deal with customer service. Customers are not bad at all.

Cons

Repetitive work. While effort is being made, decisions are flawed. Location is in its infancy so there are a lot of clear growing pains. Incredibly high turnover. More than any call center I have ever been a part of. There is a reason for that. No real incentive. Current career ladder system is not incentive enough for the type of work that is expected. I have been a part of call centers that are ran much more smoothly with higher morale. Hopefully they get to this point in the future.

Viewing 3058 - 3060 of 3,159 Reviews

Jobs at HelloFresh

Part Time Warehouse Sorter

Maintenance Planner/Scheduler