Is HelloFresh a good company to work for as a Operations Manager?

Operations Manager professionals working at HelloFresh have rated their employer with 2.8 out of 5 stars in 20 Glassdoor reviews. This is a lower than average score with the overall rating of HelloFresh employees being 3.3 out of 5 stars. Search open Operations Manager Jobs at HelloFresh now and start preparing for your job interview by browsing frequently asked Operations Manager interview questions at HelloFresh .

Does HelloFresh pay Operations Manager employees well?

Operations Manager professionals rate their compensation and benefits at HelloFresh with 3.0 out of 5 stars based on 20 anonymously submitted employee reviews. This is 3.3% worse than the company average rating for salary and benefits. Find out more about Operations Manager salaries at HelloFresh.

How happy are Operations Manager professionals working at HelloFresh?

43% of Operations Manager employees at HelloFresh would recommend their employer to a friend. This rating has decreased by 39% in the past 12 months. Operations Manager professionals have also rated HelloFresh with a 2.9 rating for work-life-balance, 4.6 rating for diversity and inclusion, 2.5 rating for culture and values and 3.5 rating for career opportunities.

What are the top reviewed jobs at HelloFresh?

Brand Ambassador (123) , Production Associate (94) , Customer Service Representative (52) , Software Engineer (52) , Manager (50) , Senior Software Engineer (49) , Warehouse Associate (49) , Warehouse Worker (48) , Production (46) , Sales Representative (43) , Project Manager (38) , Sales Associate (35) , Marketing (33) , Warehouse Operative (33) , Intern (32)

What are the pros of working at HelloFresh according to real employee reviews?

"this is great for people who like the autonomy (like me!) but may not be great for those who want clear direction" ((in 240 reviews)); "Good pay and fun" ((in 209 reviews)); "HelloFresh as a company has great core values and culture for all its employee." ((in 182 reviews)); "Good benefits and vacation policy" ((in 171 reviews)); "Great Team and very supportive" ((in 133 reviews))

What are the cons of working at HelloFresh according to real employee reviews?

"A significant portion of senior leadership was promoted during periods of rapid growth and lacks external experience." ((in 91 reviews)); "Low salaries and difficult to get a raise/being promoted" ((in 87 reviews)); "Can be long hours and tough" ((in 74 reviews)); "It’s bad manager and people" ((in 64 reviews)); "Stressful, bad communication, silos, incoherent strategy" ((in 36 reviews))

HelloFresh Operations Manager reviews

2.8

43% would recommend to a friend

(20 total reviews)

Dominik S. Richter

36% approve of CEO

43% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (20 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Operations Manager employees have rated HelloFresh with 2.8 out of 5 stars, based on 20 company reviews on Glassdoor. This indicates that most Operations Manager professionals have an average working experience there. HelloFresh is rated 24% below average by Operations Manager professionals compared to other employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Reviews by job title

20 reviews

1.0

Feb 20, 2024

They Scam their customers. Unethical company.

Operations manager

Recommend

CEO approval

Business Outlook

Pros

Join if you want to learn different ways a company can scam its customers

Cons

1. They do bait and switch. Everywhere they say "cancel anytime". Except you cant cancel your first box at all no matter whom you speak with. They will allow you to get the order scheduled for any future week but won't return the money. 2. Their terms and conditions allow them to change prices even after customers have confirmed their weekly order. 3. Even after customer care confirming cancellation on call they keep charging people's accounts. Marketing team is surviving on false advertising by influencers on youtube and instagram. 4. Super old mentality of planning for >1 year. During the planning time of 3 months in a year every team fights to get more on their plate so that their team has less chance of getting dissolved next year. 5. Very low pay and their stock has gone down by 80% in the last 3 years. Check the company subreddit for customer complaints.

HelloFresh Response

2y

Thank you for taking the time to write this review. We appreciate it and are sorry to hear we were not able to provide you with the kind of positive experience we want every employee to have at HelloFresh. There are always things we can do to improve and would like to hear more about your case. Please reach out to hf-feedback@hellofresh.com and we will try our best to address the issues you mentioned. Thank you & best regards, DS & Your HelloFresh HR Team

3.0

Feb 13, 2024

Manager

Operations manager

Recommend

CEO approval

Business Outlook

Pros

Meal box discount for employees

Cons

Bureaucratic global structure, many teams do not add value

5.0

Jan 29, 2024

Nice company to work for

Operations manager

Recommend

CEO approval

Business Outlook

Pros

You can feel the employees matter to the company. Internal mobility is common. Hybrid working policy. Nice office atmosphere.

Cons

That would be much better if the remote work policy is more flexible. There has been some restrictions around it and it does not help to build trust for the company.

HelloFresh Response

2y

Thank you for taking the time to write this review. We are glad to hear that you are having the kind of positive experience we want every employee to have at HelloFresh! There are always things we can do to improve and we appreciate your comments that will be taken into consideration. Thank you & best regards, DS & Your HelloFresh HR Team

Viewing 7 - 9 of 20 Reviews

Jobs at HelloFresh

Operations Manager, Production

[US-DC] Senior Operations Manager

Senior Manager, Product Operations

Manager, Menu Operations

[US-DC] Senior Regional Director, Operations

View all Operations Manager Jobs

HelloFresh

HelloFresh Operations Manager reviews

Company ratings over time

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Reviews by job title

They Scam their customers. Unethical company.

Manager

Nice company to work for

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