Hays reviews

3.6

66% would recommend to a friend

(5,756 total reviews)
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Mark Dearnley

99% approve of CEO

52% positive business outlook

Hays has an employee rating of 3.6 out of 5 stars, based on 5,756 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hays employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

6K reviews
2.0
Apr 29, 2021
Recommend
CEO approval
Business Outlook

Pros

A lot great people work here, solid PTO policy, and decent commission %% compared to other places. If management was not so bad, it would be a good company to work for but unfortunately that is not the case. They will cram your week up by assigning you jobs going absolutely no where or other pointless time-wasting tasks. which it make it extremely difficult to hit your numbers.

Cons

Very poor management making horrible decisions. Recruiters are not treated well. A lot of time wasting activities that need to be taken care of. This company absolutely blew my mind recently with their decision making. I don't think any of the Leaders within the organization have actually looked at a single job requisition. They recently brought on a new Account where all of the jobs are prioritized as "Red Hot" by management yet the jobs are the biggest joke you could ever possibly witness as a Recruiter. Management actually wants to build a new team completely dedicated to this account and force their experienced recruiters to spend a large portion of time on it. You will get yelled at by Management if you do not submit daily, very detailed, multiple paragraph, updates to the Account Manager, however, Recruiters are not entitled to any feedback on the candidates submitted. In a time frame of over 2 months, there were close to 200 job requisitions with this particular client, and not one single interview or anything close to it. Not a single placement will ever be made on it as your most experienced recruiters have already pointed out, yet Managers actually want to build a team of multiple people who solely focused on supporting this complete joke of an account as well as force their experienced recruiters to waste a large portion of time on it. It is mind blowing to see high level leaders within such a large organization make such horrible business decisions that will only lose the company money and more employees in the long run. Very long training sessions to experienced recruiters who do not need it. Why is an employee with over 3 years of experience forced to sit through multiple 2+ hour training activities? If the training was actually relevant or helpful, I would understand but it's not. Half of it is spent making fake "role play" phone calls to other recruiters to practice everything they already do on a daily basis, It's just insulting and a waste of valuable time and resources. How can you expect recruiters to get 6 interviews, 8 submittals, and 20 mini profiles per week when in reality they only have about half of the day to actually focus on recruiting.

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Hays Response
5y
Thank you
1.0
Apr 25, 2021
Recommend
CEO approval
Business Outlook

Pros

Fun work culture, lots of incentives and can make some good friends to go for drinks with. You get good training.

Cons

Micromanagement is awful. Even if you are doing well and billing money it is never enough and they will make you know that. They will work you like a dog and set you unrealistic KPIs (even during lockdown) and then offer you minimal support to achieve them. Directors only care about how much money you can bring them, they don’t know anything about how the market has changed and still think recruitment was how it was 10/15 years ago. Very old minded. Senior managers can’t adapt to change and are very stuck in their own ways of how the recruitment market is rather than adjusting to the same way our clients work. Some managers are beyond unprofessional and rude but for some reason nothing happens to them. Very ignorant comments have been made from senior managers and I believe managers need to have some kind of unconscious bias training. They like you when your billing but if your desk starts to struggle they drop you like a pin. They don’t know how to support staff that need help the most and cherry pick individuals who they want to make successful in the business. If you are given an account to work on you will do well, however if you have to build a difficult desk from scratch don’t even Hays are not a representative organisation of what it’s like to work in London. Absolutely NO diversity in senior management at all and extremely high turn over of staff. But they don’t care, they just replace you and wait for the next person to leave. Senior managers try to make you feel bad for not working through your lunch or eating lunch at your desk but this was before Covid. That culture is disgusting and absolutely needs to change. Hays have A LOT of work to do.

2.0
Mar 27, 2021
Recommend
CEO approval
Business Outlook

Pros

Strong training programme upon joining the business, professional internal recruitment process

Cons

Line managers and senior managers offer limited support, office culture is very toxic, does not offer much to someone who is not a 30+ year old woman. All very cliquey, constant drama or rumours going round about someone. Often find people crying in the toilets. Managers have very little trust in staff, constantly questioned on work life and personal life.

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Hays Response
5y
Thank you for your response - we are disappointed that your feedback doesn’t align with our philosophy of people being the heart of our business. We believe in continuous improvement and would encourage you to provide further detail with a member of our People & Culture team. If you would like to speak to our HR Advisor, please contact Holly Riddell at Holly.Riddell@hays.com.au.
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