Hays reviews

3.6

65% would recommend to a friend

(5,743 total reviews)
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Mark Dearnley

99% approve of CEO

51% positive business outlook

Hays has an employee rating of 3.6 out of 5 stars, based on 5,743 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hays employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

6K reviews
1.0
May 20, 2016
Recommend
CEO approval
Business Outlook

Pros

Hays is a great brand, and working there is exciting. It feels like you are working for a great organisation with a strong team feel both in your specialism, office, region and country. There is great training and some very strong leaders who are passionate about recruitment and help develop individuals to create a great career. They work with some great brands and you have the opportunity to open doors that would be closed unless you worked for such a big brand

Cons

The hours are not just long, they are excessively long...longer than I have ever worked in the other recruitment companies that I have worked for. However, when part of the hays culture, you are more than happy to commit to this....even at the expense of your family...it gets you that way. The biggest downside from my point was the bullying I experienced from my direct line manager who slowly but consistently undermined me, made me feel inferior and ultimately made me leave after eroding my self confidence. Even with senior directors aware of some of his bullying behaviour (not all because he made sure it was discreet and mainly behind closed doors), and ultimately speaking to hr, he is still there and I hear promoted?Recruitment is a tough sector but rewarding bullying behaviour which resulted in someone who had great success leave is surely not one of the hays values that they say they epitomise?

5.0
Apr 8, 2016

Fantastic Opportunities

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great training for associate consultants, which give confidence very quickly to our new starters. Meritocratic environment where excellent results are rewarded Fun and exciting incentives, which are really motivational Great working environment.

Cons

The work hard play hard culture doesn't suit everybody and some struggle with the amount of multi-tasking required

1.0
Mar 19, 2016

It's not all they build it up to be

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you have the right personality, you could really enjoy the job... you can potentially make A LOT of money, but it's not exactly how they sell it to you. you really won't start making steady commissions for the first 6 months to a year. and if you think about pay per hour, you're really not getting paid much at all. Most people in the office worked 60-70 hours a week. you will have to decide whether or not that is worth it to you. It's a pro that it's a job that pretty much anyone can do. You don't need any qualifications at all. You don't really need to be smart or talented in any way. You just have to have an outgoing personality, be competitive, and have some organizational skills and you're good to go. So you if you need a job and aren't really qualified to do anything else, why not recruiting. The company also paid for us to do a lot of fun stuff together like dinners out and fun activities and you could win extravagant trips and gift cards. The people were generally nice, although a little two faced. They provide free snacks and coffee, which is nice.

Cons

if you enjoy sitting in a cubicle from 8 AM to 7 PM calling people who think you are the scum of the earth, maybe you will like this job. the candidates that you're calling get so many calls a day that they are always fed up and irritated with you when you call. many of them have blocked our numbers or set their phones up to not accept incoming calls because we are basically forced to stalk and harass people. we stalk them on linked in, call into their companies while they're at work, call their home phones and cellphones over and over again multiple times a day. they sell the position as being "consultative" and helpful... but in reality, you are a sleazy telemarketer. they hype the job up so much in the interview but it's not glamourous. you will work 60 hours a week, getting hung up on and yelled at. this industry makes you feel like a parasite - feeding off other people's talent - and the candidates look at you like that as well. And then there is the metrics. You have about 10 different numbers you have to hit and upon which you are evaluated. you have KPIs and you have to meet with the boss every week to discuss how you fell short that week - and they are never satisfied. no matter how you performed, they demand that you do better and hit higher and higher targets. And that's why everyone works 60+ hours a week. There aren't enough hours in the day to do what is expected of you - and at the end of the day, you can't control your candidates. a deal will fall through in the last minute, your candidate will ghost on you and avoid your calls; and you will have to answer for it.

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Hays Response
10y
I appreciate your feedback, thank you. I agree with your advice to management - and you are right, the business is not for everyone.
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