Does Harry & David pay their employees well?

According to anonymously submitted Glassdoor reviews, Harry & David employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Harry & David. This rating has been stable over the past 12 months.

How satisfied are employees working at Harry & David?

47% of Harry & David employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Harry & David 3.3 out of 5 for work life balance, 3.2 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Harry & David?

Customer Service Representative (26) , Sales Associate (24) , Store Manager (8) , Manager (7) , Seasonal Sales Associate (6) , Area Coordinator (5) , Assistant Manager (5) , Call Center Representative (5) , Forklift Operator (5) , Intern (5) , Order Entry (5) , Second Assistant Manager (5) , Software Engineer (5) , Warehouse Worker (5) , Data Entry Clerk (4)

What are the pros of working at Harry & David according to real employee reviews?

"Great People and Product with Quality" ((in 40 reviews)); "Amazing team and great place to gain experience" ((in 10 reviews)); "Great staff and can be very fun" ((in 8 reviews)); "It was a fun way to earn some extra money over the winter!" ((in 8 reviews)); "Great atmosphere and great service" ((in 7 reviews))

What are the cons of working at Harry & David according to real employee reviews?

"Bad management but I don’t know" ((in 21 reviews)); "It was part time with no benefits." ((in 13 reviews)); "Upper management is bad, they seem to have no idea of what really goes on in the company and tend to ignore many pressing issues." ((in 11 reviews)); "We went through a series of bad managers, and I still don't think they have found a good one, although I haven't worked there in a couple of years." ((in 8 reviews)); "High management turnover due to poor senior executive leadership." ((in 8 reviews))

What are employees saying about Harry & David layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Harry & David layoffs and their outlook for job security at Harry & David in 2026.

Harry & David reviews

3.5

47% would recommend to a friend

(443 total reviews)

Jim McCann

76% approve of CEO

38% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (443 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

Veteran status

Harry & David has an employee rating of 3.5 out of 5 stars, based on 443 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Harry & David employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

443 reviews

1.0

Oct 8, 2014

BEWARE!!!!!!!!!!!!!!!!!!!!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Product is generally good and the store discount is good. Peer group was fun to work with. The location is beautiful if you are in to outdoor activities but difficult for someone relocating from a bigger city.

Cons

Upper management is creating a toxic environment. There are trust issues, no real direction, and meeting after meeting that never accomplish anything. Certain areas/positions and ideas are dismissed just based on personal agendas. It is very difficult to get anything new implemented unless the idea comes from upper management. Many ideas are killed because upper management "just doesn't like it" even if you back up ideas with sound analysis.

5.0

Oct 4, 2014

Wheels in motion for growth

Store manager

Recommend

CEO approval

Business Outlook

Pros

Great place to grow in personal leadership skills. Several new members of field leadership have been added, and have challenged me to grow like never before. There is a strong focus on talent development and in store customer focus. Previous focus was too much about checklists and tasked which didn't make me a leader, just a manager.

Cons

Only opportunity that the company has is technology. Upgrades are happening but still need more for total retail success. Also while new leadership has been on boarded, tenure leadership still in the business is stifling growth. If you like the old way of doing things, you are only holding back success.

1.0

Sep 27, 2014

Run away as fast as you possibly can and do not look back.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Some very nice very good people work here. Nice location in Southern Oregon.

Cons

Company is being managed purely for sale. In the meantime they recruit people in and tell them falsehoods about how much they value their employees and how they have great plans and aspirations for the company. Once you start here, the veil is lifted and the truth revealed. The company only makes money during "season" and has virtually no sales the rest of the year. Management is bad. Expect regular lay-offs and re-structuring each year after season. There is no long-term strategy for the business other than to sell it. The company is "managed" by the the CEO, SVP of Human Resources and CFO whom are all from Musician's Friend. Upcoming sale could result in further downsizing in Medford.

Viewing 364 - 366 of 443 Reviews

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BEWARE!!!!!!!!!!!!!!!!!!!!

Wheels in motion for growth

Run away as fast as you possibly can and do not look back.

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