Does Harry & David pay their employees well?

According to anonymously submitted Glassdoor reviews, Harry & David employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Harry & David. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Harry & David?

50% of Harry & David employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Harry & David 3.4 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Harry & David?

Customer Service Representative (26) , Sales Associate (24) , Store Manager (8) , Manager (7) , Seasonal Sales Associate (6) , Area Coordinator (5) , Assistant Manager (5) , Call Center Representative (5) , Forklift Operator (5) , Intern (5) , Order Entry (5) , Second Assistant Manager (5) , Software Engineer (5) , Warehouse Worker (5) , Data Entry Clerk (4)

What are the pros of working at Harry & David according to real employee reviews?

"Great People and Product with Quality" ((in 41 reviews)); "Benefits are decent." ((in 14 reviews)); "Amazing team and great place to gain experience" ((in 9 reviews)); "It was a fun way to earn some extra money over the winter!" ((in 7 reviews)); "Great atmosphere and great service" ((in 6 reviews))

What are the cons of working at Harry & David according to real employee reviews?

"Bad management but I don’t know" ((in 23 reviews)); "Upper management is bad, they seem to have no idea of what really goes on in the company and tend to ignore many pressing issues." ((in 12 reviews)); "Poor leadership, Human Resource development needs to practice what thwy preach" ((in 9 reviews)); "We went through a series of bad managers, and I still don't think they have found a good one, although I haven't worked there in a couple of years." ((in 8 reviews)); "long hours and slow computers" ((in 8 reviews))

What are employees saying about Harry & David layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Harry & David layoffs and their outlook for job security at Harry & David in 2026.

Harry & David reviews

3.5

50% would recommend to a friend

(443 total reviews)

Jim McCann

66% approve of CEO

36% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (443 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Harry & David has an employee rating of 3.5 out of 5 stars, based on 443 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Harry & David employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

443 reviews

2.0

Mar 7, 2016

Mercenary

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Exceptional product line made with high quality ingredients.

Cons

Absolutely heartless senior leadership. There were more humane ways to increase profitability, but they chose not to apply them.

2.0

Mar 6, 2016

Horrible Upper Management

Store manager

Recommend

CEO approval

Business Outlook

Pros

Great Clients, The staff I hired was reliable and fun

Cons

very clicky upper management, had no clue how stores operated.

2.0

Mar 4, 2016

Enjoyed the first year until the company changed its business model

Second assistant manager

Recommend

CEO approval

Business Outlook

Pros

I loved working for a luxury food services company at first. I had a great team of employees who truly cared about our customers. The products are high quality and taste delicious.

Cons

In 2011 Harry and David changed its business strategy and became less customer focused. The company pushed out everyone who had been with the company over 15 years, which is not how you reward loyalty. I was only with the company two years. The company them demoted assistant manager and asked the keyholders to reapply for their own jobs or to ask someone to quit. The keyholders who were left were demoted to 20 hours a week so we couldn't qualify for benefits. The company changed packaging so that they could charge more for smaller amounts of product inside nicer packaging. People quit left and right and the company lost its top talent. Someone I knew from the company was forced to work 38 days in a row (9+ hours a day) because the district manager refused to hire any help. As soon as the person took a sick leave, the district manager immediately hired two employees.

Viewing 307 - 309 of 443 Reviews

Jobs at Harry & David

Materials Coordinator Equipment

Maintenance Mechanic III Food Production

Harry & David

Harry & David reviews

Company ratings over time

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Reviews by job title

Mercenary

Horrible Upper Management

Enjoyed the first year until the company changed its business model

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