Does Hapag-Lloyd pay their employees well?

According to anonymously submitted Glassdoor reviews, Hapag-Lloyd employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Hapag-Lloyd. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Hapag-Lloyd?

74% of Hapag-Lloyd employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hapag-Lloyd 3.6 out of 5 for work life balance, 3.6 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Hapag-Lloyd?

Coordinator (37) , Customer Service Representative (36) , Customer Service (23) , Manager (23) , Customer Service Coordinator (21) , Sales Coordinator (19) , Senior Coordinator (18) , Export Coordinator (17) , Import Coordinator (16) , Logistics Coordinator (14) , Intern (11) , Werkstudent (11) , Internship (10) , Operations (9) , Sales Representative (9)

What are the pros of working at Hapag-Lloyd according to real employee reviews?

"long term benefits are good" ((in 51 reviews)); "Great people to work with" ((in 40 reviews)); "Salary will get on time and yearly bonus" ((in 30 reviews)); "Good colleagues to work around" ((in 28 reviews)); "Work life balance is good" ((in 27 reviews))

What are the cons of working at Hapag-Lloyd according to real employee reviews?

"Low salary for life quality" ((in 49 reviews)); "Poor management with stereotype thinking." ((in 41 reviews)); "3rd rated TL and Manager" ((in 17 reviews)); "Bad documentation and trainings are not very effective for new joiner." ((in 15 reviews)); "No growth opportunities for existing employees" ((in 7 reviews))

What are employees saying about Hapag-Lloyd layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hapag-Lloyd layoffs and their outlook for job security at Hapag-Lloyd in 2026.

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Hapag-Lloyd

Hapag-Lloyd reviews

3.7

74% would recommend to a friend

(778 total reviews)

Rolf Habben Jansen

88% approve of CEO

66% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.6

Culture & values

3.6

Work/Life balance

3.6

Compensation and benefits

3.3

Senior management

3.3

Career opportunities

Hapag-Lloyd has an employee rating of 3.7 out of 5 stars, based on 778 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hapag-Lloyd employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

778 reviews

4.0

Mar 3, 2026

Good

Sr. cordinator customer service

Recommend

CEO approval

Business Outlook

Pros

Hybrid and growth is good

Cons

Working on weekends and holidays

2.0

Feb 27, 2026

NA

Vertical manager

Recommend

CEO approval

Business Outlook

Pros

Working with large global companies.

Cons

Lack of clarity as a result of leadership skills

4.0

Feb 25, 2026

Coordinator, Cargo Control

Coodinator

Recommend

CEO approval

Business Outlook

Pros

- Good systems - Many workflow processes for standardisation and alignment - Solid work culture, people are friendly, nurturing and patient - Good 1st job to gain exposure to commercial and operational considerations as well as to train under pressure

Cons

- Steep learning curve due to many workflow processes flow processes - As a coordinator, we act as a one stop shop of information for many of the departments

Viewing 13 - 15 of 778 Reviews

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Jobs at Hapag-Lloyd

Coordinator Customer Service - Invoicing

Coordinator Customer Service

Coordinator Customer Service

Coordinator Inland Delivery