Does Hapag-Lloyd pay their employees well?

According to anonymously submitted Glassdoor reviews, Hapag-Lloyd employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Hapag-Lloyd. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Hapag-Lloyd?

74% of Hapag-Lloyd employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hapag-Lloyd 3.6 out of 5 for work life balance, 3.6 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Hapag-Lloyd?

Coordinator (37) , Customer Service Representative (36) , Customer Service (23) , Manager (23) , Customer Service Coordinator (21) , Sales Coordinator (19) , Senior Coordinator (18) , Export Coordinator (17) , Import Coordinator (16) , Logistics Coordinator (14) , Intern (11) , Werkstudent (11) , Internship (10) , Operations (9) , Sales Representative (9)

What are the pros of working at Hapag-Lloyd according to real employee reviews?

"long term benefits are good" ((in 54 reviews)); "Great people to work with" ((in 43 reviews)); "Good bonuses and raises Nothing to add more" ((in 33 reviews)); "Good colleagues to work around" ((in 30 reviews)); "Work life balance is good" ((in 27 reviews))

What are the cons of working at Hapag-Lloyd according to real employee reviews?

"low salary and no that much increment" ((in 48 reviews)); "Poor management with stereotype thinking." ((in 40 reviews)); "pay is low for the amount of work" ((in 21 reviews)); "3rd rated TL and Manager" ((in 18 reviews)); "Bad documentation and trainings are not very effective for new joiner." ((in 15 reviews))

What are employees saying about Hapag-Lloyd layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hapag-Lloyd layoffs and their outlook for job security at Hapag-Lloyd in 2026.

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Hapag-Lloyd

Hapag-Lloyd reviews

3.7

74% would recommend to a friend

(778 total reviews)

Rolf Habben Jansen

88% approve of CEO

66% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.6

Culture & values

3.6

Work/Life balance

3.6

Compensation and benefits

3.3

Senior management

3.3

Career opportunities

Hapag-Lloyd has an employee rating of 3.7 out of 5 stars, based on 778 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hapag-Lloyd employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

778 reviews

3.0

Mar 26, 2016

Ex Csav and Now Hapag

Pricing and steering senior coordinator

Recommend

CEO approval

Business Outlook

Pros

Hapag understands yours needs and as well, support your to grow inside the company

Cons

does not pay extra hours to most of their employees, neither have good initial and liner salary scales.

4.0

Feb 8, 2016

Operations manager

Manager operations

Recommend

CEO approval

Business Outlook

Pros

Nice people and good system when it's not down. Good structure but too many systems to learn. Seems like a stable company

Cons

Red tape. Low salaries. Systems are not too stable and management gets little training. Too many managers act as coordinators with titles.

3.0

Dec 9, 2015

Good and Bad

Manager

Recommend

CEO approval

Business Outlook

Pros

People are easy to work with

Cons

Process and structure is a bit convoluted.

Viewing 730 - 732 of 778 Reviews

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Jobs at Hapag-Lloyd

Coordinator Customer Service - Invoicing

Coordinator Inland Delivery

Coordinator CS Performance

Specialist Customer Service Solutions