Does Hapag-Lloyd pay their employees well?

According to anonymously submitted Glassdoor reviews, Hapag-Lloyd employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Hapag-Lloyd. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Hapag-Lloyd?

74% of Hapag-Lloyd employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hapag-Lloyd 3.6 out of 5 for work life balance, 3.6 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Hapag-Lloyd?

Coordinator (37) , Customer Service Representative (36) , Customer Service (23) , Manager (23) , Customer Service Coordinator (21) , Sales Coordinator (19) , Senior Coordinator (18) , Export Coordinator (17) , Import Coordinator (16) , Logistics Coordinator (14) , Intern (11) , Werkstudent (11) , Internship (10) , Operations (9) , Sales Representative (9)

What are the pros of working at Hapag-Lloyd according to real employee reviews?

"Great people to work with" ((in 40 reviews)); "Yearly raises and bonuses." ((in 34 reviews)); "Work life balance is good" ((in 32 reviews)); "Good colleagues to work around" ((in 29 reviews)); "2. Good Culture" ((in 21 reviews))

What are the cons of working at Hapag-Lloyd according to real employee reviews?

"low salary and no that much increment" ((in 50 reviews)); "Poor management with stereotype thinking." ((in 43 reviews)); "3rd rated TL and Manager" ((in 19 reviews)); "pay is low for the amount of work" ((in 19 reviews)); "The training I received was horrible." ((in 19 reviews))

What are employees saying about Hapag-Lloyd layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hapag-Lloyd layoffs and their outlook for job security at Hapag-Lloyd in 2026.

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Hapag-Lloyd

Hapag-Lloyd reviews

Compare reviews

3.7

74% would recommend to a friend

(778 total reviews)

Rolf Habben Jansen

88% approve of CEO

66% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.6

Culture & values

3.6

Work/Life balance

3.6

Compensation and benefits

3.3

Senior management

3.3

Career opportunities

Hapag-Lloyd has an employee rating of 3.7 out of 5 stars, based on 778 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hapag-Lloyd employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

778 reviews

4.0

Oct 6, 2025

Good

Digital specialist

Recommend

CEO approval

Business Outlook

Pros

Good company offers average salaries.

Cons

Balance lifestyle and work schedule

3.0

Oct 1, 2025

Overrated company

Customer service coordinator

Recommend

CEO approval

Business Outlook

Pros

Organised working in comparison with other shipping line companies Nice office Average salary More hybrid working in comparison with other big shipping line companies

Cons

Non- diverse, teams are 99% white. KPIs are still so outdated and only about numbers, accuracy and customer satisfaction is not recognised Micro management What you see in interview is quite different than reality

1.0

Sep 25, 2025

High expectations, low pay.

Senior coordinator

Recommend

CEO approval

Business Outlook

Pros

Compared to other shipping lines, none…

Cons

Pay is lower than market rate but expectations are sky high. Management is extremely nitpicky. Whole trade management is extremely inefficient.

Viewing 37 - 39 of 778 Reviews

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Jobs at Hapag-Lloyd

Coordinator Customer Service - Invoicing

Coordinator Customer Service

Coordinator Customer Service

Coordinator Inland Delivery