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      Hapag-Lloyd

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      Hapag-Lloyd reviews

      Overrated company - Customer Service Coordinator Hapag-Lloyd Employee Review

      3.0
      Oct 1, 2025
      Customer service coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Organised working in comparison with other shipping line companies Nice office Average salary More hybrid working in comparison with other big shipping line companies

      Cons

      Non- diverse, teams are 99% white. KPIs are still so outdated and only about numbers, accuracy and customer satisfaction is not recognised Micro management What you see in interview is quite different than reality

      Explore other reviews about Hapag-Lloyd

      5.0
      Jun 1, 2026
      Summer intern
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good internship program, talks from different teams ensure that you become familiar with the shipping industry and how the company works. The people there are great. They love working there. Interns have scheduled meetings with senior leadership. Senior leadership is super easy to talk to and comfortable to be around.

      Cons

      It depends on the team, but some interns did not have a project/assignment ready for them to work on at the start.

      2.0
      Jun 2, 2026
      Ar cordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work/Life Balance Competitive Pay Motivating Bonus Structure

      Cons

      Ineffective Management Lack of Trust in Management Nepotism High Turnover Low Morale

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