Does Hapag-Lloyd pay their employees well?

According to anonymously submitted Glassdoor reviews, Hapag-Lloyd employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Hapag-Lloyd. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Hapag-Lloyd?

74% of Hapag-Lloyd employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hapag-Lloyd 3.6 out of 5 for work life balance, 3.6 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Hapag-Lloyd?

Coordinator (37) , Customer Service Representative (36) , Customer Service (23) , Manager (23) , Customer Service Coordinator (21) , Sales Coordinator (19) , Senior Coordinator (18) , Export Coordinator (17) , Import Coordinator (16) , Logistics Coordinator (14) , Intern (11) , Werkstudent (11) , Internship (10) , Operations (9) , Sales Representative (9)

What are the pros of working at Hapag-Lloyd according to real employee reviews?

"long term benefits are good" ((in 54 reviews)); "Great people to work with" ((in 43 reviews)); "Good bonuses and raises Nothing to add more" ((in 33 reviews)); "Good colleagues to work around" ((in 30 reviews)); "Work life balance is good" ((in 27 reviews))

What are the cons of working at Hapag-Lloyd according to real employee reviews?

"low salary and no that much increment" ((in 48 reviews)); "Poor management with stereotype thinking." ((in 40 reviews)); "pay is low for the amount of work" ((in 21 reviews)); "3rd rated TL and Manager" ((in 18 reviews)); "Bad documentation and trainings are not very effective for new joiner." ((in 15 reviews))

What are employees saying about Hapag-Lloyd layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hapag-Lloyd layoffs and their outlook for job security at Hapag-Lloyd in 2026.

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Hapag-Lloyd

Hapag-Lloyd reviews

3.7

74% would recommend to a friend

(778 total reviews)

Rolf Habben Jansen

88% approve of CEO

66% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.6

Culture & values

3.6

Work/Life balance

3.6

Compensation and benefits

3.3

Senior management

3.3

Career opportunities

Hapag-Lloyd has an employee rating of 3.7 out of 5 stars, based on 778 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hapag-Lloyd employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

778 reviews

3.0

Apr 24, 2023

Not perfect, but they try.

Booking coordinator

Recommend

CEO approval

Business Outlook

Pros

1. They try - it's not a perfect company but they do put effort into attempting to improve.

Cons

1. Initial Training is not enough- employees are left without a true understanding of how to do their jobs, and then held accountable for what they do not know. 2. They don't realize that they foster an environment that promotes prejudice in the workplace. If you are not white, chances are you will be overlooked and undervalued. (The powers that be attempt not to, but because they are so out of touch, yet believe they aren't - so much of what they do and how they handle non- white employees is wrong)

1.0

Sep 27, 2022

BAD

Business development

Recommend

CEO approval

Business Outlook

Pros

bad leadership big words less walking the talk

Cons

too much politics and bad leadership

3.0

May 30, 2022

Coordinator Human Resource

Coordinator human resources

Recommend

CEO approval

Business Outlook

Pros

Good to learn new things and good for freshers.

Cons

No work-life BALANCE impacts the personal life of employees. Only top management gets the benefit.

Viewing 34 - 36 of 778 Reviews

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Coordinator Customer Service - Invoicing

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Specialist Customer Service Solutions