H&M reviews

3.5

61% would recommend to a friend

(17,323 total reviews)
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Daniel Erver

63% approve of CEO

47% positive business outlook

H&M has an employee rating of 3.5 out of 5 stars, based on 17,323 company reviews on Glassdoor which indicates that most employees have a good working experience there. The H&M employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

17K reviews
1.0
Jul 16, 2015
Recommend
CEO approval
Business Outlook

Pros

International company with great products and possibility to work abroad. Many nice colleagues but unfortunately very few nice manager (even though they exist).

Cons

Terrible management and culture. No transparency and very political. When offered a new position threats are often made if you, as an example, want to negotiate you salary. I left the company because of the threats that I experienced at two different departments. Salary is not competitive at all and threats are used to scare employees not to negotiate. If you want to apply for a new job within the company one has to tell ones manager. If you are unlucky your manager might turn against you and lie about you internally. This has happened to two of my old colleagues, both had to leave the company because of this. Managers bullying employees is common and HR are not to trust. Prestige is what drives the management, not the passion for developing people and the company. H&M has a great reputation because of the huge amount of marketing they spend in promoting themselves as employers and many employees are very young and have only worked at H&M so they don't have anything to compare the company with. If you are fine with smiling and saying yes to everything this is the company for you.

1.0
Sep 7, 2019
Recommend
CEO approval
Business Outlook

Pros

salary, nothing much, 25 % off on H&M brands not that much quality

Cons

New AI department is headed by jokers. Politics, no learning curve, unfriendly colleagues, no proper communication you need to dance to the BCG consultant tunes who are doing worst job. Manager were the people who used to work as consultant at BCG and became full time employees now at H&M and doing lot of gambling . have to work odd time like early mornings, no over time compensation.

1.0
Jul 31, 2019
Recommend
CEO approval
Business Outlook

Pros

You meet some fantastic people and excellent training before I started my role.

Cons

This company is one of the most vile and horrible workplaces I have ever had the misfortune of working for. In particular the Australian arm of H&M is unprofessional, unsupportive and fosters a culture of workplace bullying. To the next department managers and visual merchandisers of the Adelaide store be very wary before applying, there is a disturbing level of bullying by upper management that included verbal abuse, spying on staff, random intrusive locker searches through your personal belongings, extreme micromanagement and very intrusive interviews after a sick day where you are asked what your symptoms were, what did your doctor say and if/what they prescribed. You will feel too intimidated not to answer these questions despite it being a complete breach of your privacy. These are done to make staff feel too intimidated to take their sick days. I raised all these issues to a HR representative and area management and who all put down this behaviour as a ‘personality clash’ and did nothing to protect staff despite that fact that they had voiced that they felt unsafe, intimidated and bullied. They insisted that his behaviour was not a form of bullying but rather part of a ‘driven’ management style. This company does not care about its people, it is run by extremely unqualified people who rose up in the company simply because they stuck around long enough and knew the right people in head office but don’t have any formal training or qualifications in management, effective communication, leadership or empathy.

Viewing 16 - 18 of 17,323 Reviews

Glassdoor has 21,447 H&M reviews submitted anonymously by H&M employees. Read employee reviews and ratings on Glassdoor to decide if H&M is right for you.