Does H&M pay their employees well?

According to anonymously submitted Glassdoor reviews, H&M employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at H&M. This rating has been stable over the past 12 months.

How satisfied are employees working at H&M?

61% of H&M employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated H&M 3.3 out of 5 for work life balance, 3.5 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at H&M?

Sales Associate (3131) , Sales Advisor (2986) , Part-time Sales Advisor (1147) , Sales Assistant (919) , Department Manager (917) , Visual Merchandiser (832) , Retail Sales Associate (587) , Store Manager (373) , Vendeur (281) , Vendeuse (209) , Sales (188) , Customer Service Representative (172) , Retail Sales Assistant (163) , Manager (153) , Sales Advisor - Full Time (149)

What are the pros of working at H&M according to real employee reviews?

"Also great benefits even for part timers like having your birthday off and getting paid for it." ((in 870 reviews)); "The people are great and the 25% off employee discount is also great along with good benefits." ((in 787 reviews)); "Very professional and a great team" ((in 533 reviews)); "I loved most of my coworkers who were such a great team to work for." ((in 453 reviews)); "People and the culture is great" ((in 356 reviews))

What are the cons of working at H&M according to real employee reviews?

"poor management and very rude" ((in 1295 reviews)); "It seems like all they care about is availability and low pay for sales advisors." ((in 901 reviews)); "managers were rude and inflexible" ((in 654 reviews)); "Long hours and lots of responsibilities for just sales assistant" ((in 502 reviews)); "Low salary and a lot of shift hours to work for because of the less employers we had." ((in 483 reviews))

What are employees saying about H&M layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about H&M layoffs and their outlook for job security at H&M in 2026.

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H&M

H&M reviews

3.5

61% would recommend to a friend

(17,326 total reviews)

Daniel Erver

63% approve of CEO

47% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.5

Culture & values

3.3

Work/Life balance

3.1

Compensation and benefits

3.1

Career opportunities

3.0

Senior management

H&M has an employee rating of 3.5 out of 5 stars, based on 17,326 company reviews on Glassdoor which indicates that most employees have a good working experience there. The H&M employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

17K reviews

3.0

Apr 28, 2026

Great work/life balance, but low pay and limited growth

Retail sales advisor

Recommend

CEO approval

Business Outlook

Pros

Great work/life balance, nice work environment, flexible schedule.

Cons

Low pay and few opportunities to grown and transition to other roles.

4.0

Apr 27, 2026

Good workplace

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good place to work, nice people and good opportunities to grow

Cons

Sometimes there can be inefficient decision making

5.0

Apr 27, 2026

Loved working here

Part-time sales advisor

Recommend

CEO approval

Business Outlook

Pros

Very friendly atmosphere and get to wear what you want, also get a 25% discount (and occasional 50% discounts)

Cons

They only pay minimum wage

Viewing 88 - 90 of 17,326 Reviews

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Great work/life balance, but low pay and limited growth

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