Does H&M pay their employees well?

According to anonymously submitted Glassdoor reviews, H&M employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at H&M. This rating has been stable over the past 12 months.

How satisfied are employees working at H&M?

61% of H&M employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated H&M 3.3 out of 5 for work life balance, 3.5 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at H&M?

Sales Associate (3131) , Sales Advisor (2985) , Part-time Sales Advisor (1147) , Sales Assistant (919) , Department Manager (917) , Visual Merchandiser (832) , Retail Sales Associate (587) , Store Manager (372) , Vendeur (281) , Vendeuse (209) , Sales (188) , Customer Service Representative (172) , Retail Sales Assistant (163) , Manager (153) , Sales Advisor - Full Time (149)

What are the pros of working at H&M according to real employee reviews?

"Also great benefits even for part timers like having your birthday off and getting paid for it." ((in 870 reviews)); "The people are great and the 25% off employee discount is also great along with good benefits." ((in 787 reviews)); "Very professional and a great team" ((in 533 reviews)); "I loved most of my coworkers who were such a great team to work for." ((in 453 reviews)); "People and the culture is great" ((in 356 reviews))

What are the cons of working at H&M according to real employee reviews?

"poor management and very rude" ((in 1295 reviews)); "It seems like all they care about is availability and low pay for sales advisors." ((in 901 reviews)); "managers were rude and inflexible" ((in 654 reviews)); "Long hours and lots of responsibilities for just sales assistant" ((in 502 reviews)); "Low salary and a lot of shift hours to work for because of the less employers we had." ((in 483 reviews))

What are employees saying about H&M layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about H&M layoffs and their outlook for job security at H&M in 2026.

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H&M

H&M reviews

3.5

61% would recommend to a friend

(17,328 total reviews)

Daniel Erver

63% approve of CEO

47% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.5

Culture & values

3.3

Work/Life balance

3.1

Compensation and benefits

3.1

Career opportunities

3.0

Senior management

H&M has an employee rating of 3.5 out of 5 stars, based on 17,328 company reviews on Glassdoor which indicates that most employees have a good working experience there. The H&M employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

17K reviews

4.0

May 5, 2026

Generous time off and good benefits, but favoritism exists

Visual merchandiser

Recommend

CEO approval

Business Outlook

Pros

You are never stuck on register for your whole shift. The time off is generous. The insurance is really good.

Cons

They tends to be some favoritism when it comes to promotions. There has also been a string of management issues across all three stores over the last few years.

4.0

May 4, 2026

Good people

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

Good people and nice salary

Cons

I can't think of anything

3.0

May 1, 2026

Great benefits but challenging work-life balance

Department manager

Recommend

CEO approval

Business Outlook

Pros

Really good benefits- health insurance, up to 5 weeks paid vacation after 5 years tenure AND paid sick time and holidays

Cons

Really hard work life balance- inconsistent schedule, varied shift times.

Viewing 85 - 87 of 17,328 Reviews

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Ratings by demographic groups

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Generous time off and good benefits, but favoritism exists

Good people

Great benefits but challenging work-life balance

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