Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      H&M

      Engaged Employer

      H&M reviews

      Compare reviews

      3.5

      61% would recommend to a friend

      (17,322 total reviews)
      avatar

      Daniel Erver

      63% approve of CEO

      47% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.5

      Culture & values

      3.3

      Work/Life balance

      3.1

      Compensation and benefits

      3.1

      Career opportunities

      3.0

      Senior management

      H&M has an employee rating of 3.5 out of 5 stars, based on 17,322 company reviews on Glassdoor which indicates that most employees have a good working experience there. The H&M employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      17K reviews
      2.0
      Nov 10, 2016

      Left a Sour Taste In My Mouth

      Store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good Pay Good Holiday Entitlement 25% staff discount Good sick pay benefits

      Cons

      Very high expectations VS lack of resources Poor Communication from area team Cannot take holiday allowance as it 'does not suit the needs of the business' Crazy hours + lots of weekend work (pretty much everyone) No work life balance (even though this is apparently encouraged) Lack of support from area team A lot of 'he said, she said' so not living by their values Have seen a lot of good people leave/take a length of absence due to stress Favouritism Lack of belief in people

      5.0
      Oct 19, 2016

      If you aren't Happy at H&M you are doing it wrong : )

      Store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      H&M is a values driven company that is fully invested in you and your development. They support you every day, they set you up for success, they encourage you to make mistakes and enjoy watching you learn from them. If you can't find happiness at H&M, you are doing it wrong.

      Cons

      Very few cons. Heavy work load with low amount of hours would be the only thing worth mentioning.

      4.0
      Jun 10, 2014

      Fast paced environment where there is a lot of opportunity to move up if you want to stay in a store.

      Department manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Overall the company pays higher than average for retail and there is a lot of mobility in store to move up. You can be hired as a part time seasonal sales associate and become a manager in three years. There are opportunities to travel and support stores in other states and countries and all sales staff can earn vacation, wellness, and holiday pay

      Cons

      Opportunities to move out of a store into district/corporate are few and far between and oftentimes depends on who you know rather than merits. Due to the nature of the fast paced environment that is constantly changing, people who are good at their jobs tend to not get as many chances to travel because they are needed in store too much. Schedules change constantly and you are almost always working weekends and nights. There is not enough security support for staff and customer issues especially during busy weekends and holidays.

      Viewing 34 - 36 of 17,322 Reviews
      Related searches: H&M jobs | H&M salaries | H&M benefits | H&M interviews | H&M conversations
      ReviewsH&M reviews

      Glassdoor has 21,447 H&M reviews submitted anonymously by H&M employees. Read employee reviews and ratings on Glassdoor to decide if H&M is right for you.