Does H&M pay their employees well?

According to anonymously submitted Glassdoor reviews, H&M employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at H&M. This rating has been stable over the past 12 months.

How satisfied are employees working at H&M?

61% of H&M employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated H&M 3.3 out of 5 for work life balance, 3.5 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at H&M?

Sales Associate (3131) , Sales Advisor (2982) , Part-time Sales Advisor (1147) , Sales Assistant (918) , Department Manager (917) , Visual Merchandiser (832) , Retail Sales Associate (587) , Store Manager (371) , Vendeur (282) , Vendeuse (209) , Sales (188) , Customer Service Representative (172) , Retail Sales Assistant (163) , Manager (154) , Sales Advisor - Full Time (149)

What are the pros of working at H&M according to real employee reviews?

"Also great benefits even for part timers like having your birthday off and getting paid for it." ((in 873 reviews)); "The people are great and the 25% off employee discount is also great along with good benefits." ((in 807 reviews)); "Team was great and motivating" ((in 514 reviews)); "I loved most of my coworkers who were such a great team to work for." ((in 442 reviews)); "Culture was good and inclusive" ((in 350 reviews))

What are the cons of working at H&M according to real employee reviews?

"Management was poor and not understanding" ((in 1288 reviews)); "It seems like all they care about is availability and low pay for sales advisors." ((in 899 reviews)); "managers were rude and inflexible" ((in 649 reviews)); "Long hours and lots of responsibilities for just sales assistant" ((in 506 reviews)); "low salary and hard to give customer service to israelis" ((in 486 reviews))

What are employees saying about H&M layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about H&M layoffs and their outlook for job security at H&M in 2026.

H&M reviews

3.5

61% would recommend to a friend

(17,322 total reviews)

Daniel Erver

63% approve of CEO

47% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.5

Culture & values

3.3

Work/Life balance

3.1

Compensation and benefits

3.1

Career opportunities

3.0

Senior management

H&M has an employee rating of 3.5 out of 5 stars, based on 17,322 company reviews on Glassdoor which indicates that most employees have a good working experience there. The H&M employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

17K reviews

2.0

Jul 13, 2017

Pattern Maker

Pattern maker

Recommend

CEO approval

Business Outlook

Pros

Nice and friendly people Flat organisation, value everyones opinions Free fruit

Cons

Underpaid Set salaries boundaries per role, but consistently say the salaries are based on you & your experience. They are not. Generally 'cheap' attitude toward head office staff - not valuing them for creating the products that pays for the whole business Too many people involved in decisions, messy and slow work methods Yearly salary reviews "based on you're performance", it is not it is based on the companies selling. If you're somewhere selling badly but you are over performing it will not be seen in the salary.

1.0

Apr 25, 2017

Awful avoid at all costs

Visual merchandiser

Recommend

CEO approval

Business Outlook

Pros

The staff discount and the holiday time off you get

Cons

Crazy hours overtime, which you don't get paid for, unrealistic targets, hostile envoirment

2.0

Mar 6, 2017

Zero Work Life Balance & Flexibility

Human resources manager- us support office

Recommend

CEO approval

Business Outlook

Pros

Great PTO Opportunity for Growth & Lateral Movement Laid Back Work Environment Great Colleagues

Cons

No Work-Life Balance- expectation is to start early, work late, and travel a lot. Very difficult to start a family and stay here. Zero Flexibility with Work Environment- no option to telecommute, even part time. Zero flexibility here even for internet-based job descriptions. Salary Not Competitive- lowest level of salary in the industry. This is across all corporate office functions, not just HR

Viewing 31 - 33 of 17,322 Reviews

Top companies for "Compensation and Benefits" near you

Petzl

3.7★Compensation & Benefits

GS Home Shopping

3.8★Compensation & Benefits

Jobs at H&M

Asset Protection Specialist

Asset Protection Specialist

H&M Sales Advisor- Northpark Mall

Asset Protection Specialist

H&M

H&M reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Pattern Maker

Awful avoid at all costs

Zero Work Life Balance & Flexibility

Top companies for "Compensation and Benefits" near you

Jobs at H&M

H&M reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

H&M reviews FAQs

Jobs at H&M