Is Goodwill a good company to work for as a Production/Sales Associate?

Production/Sales Associate professionals working at Goodwill have rated their employer with 2.9 out of 5 stars in 60 Glassdoor reviews. This is a lower than average score with the overall rating of Goodwill employees being 3.2 out of 5 stars. Search open Production/Sales Associate Jobs at Goodwill now and start preparing for your job interview by browsing frequently asked Production/Sales Associate interview questions at Goodwill .

Does Goodwill pay Production/Sales Associate employees well?

Production/Sales Associate professionals rate their compensation and benefits at Goodwill with 3.5 out of 5 stars based on 60 anonymously submitted employee reviews. This is 25.8% better than the company average rating for salary and benefits. Find out more about Production/Sales Associate salaries and benefits at Goodwill .

How happy are Production/Sales Associate professionals working at Goodwill?

24% of Production/Sales Associate employees at Goodwill would recommend their employer to a friend. This rating has decreased by 43% in the past 12 months. Production/Sales Associate professionals have also rated Goodwill with a 3.7 rating for work-life-balance, 2.4 rating for diversity and inclusion, 2.9 rating for culture and values and 3.6 rating for career opportunities.

What are the top reviewed jobs at Goodwill?

Sales Associate (543) , Cashier (497) , Sales Associate/Cashier (320) , Retail Sales Associate (296) , Donation Attendant (274) , Assistant Manager (203) , Store Manager (179) , Manager (132) , Processor (92) , Production Associate (87) , Employment Specialist (84) , Retail Associate (77) , Case Manager (74) , Store Associate (74) , Assistant Store Manager (62)

What are the pros of working at Goodwill according to real employee reviews?

"Great people and flexible with work hours" ((in 590 reviews)); "Flexible hours and good if you’re in school" ((in 195 reviews)); "They also were great for the employees" ((in 117 reviews)); "work environment was good for me" ((in 113 reviews)); "Flexible schedule was nice to have" ((in 97 reviews))

What are the cons of working at Goodwill according to real employee reviews?

"Low pay and you must spend time propping up employees who can’t get the job done" ((in 882 reviews)); "Company keeps bad managers in power while the store can’t keep a staff BECAUSE of the bad management." ((in 271 reviews)); "Upper management does not care if you are trying your best" ((in 201 reviews)); "No training provided for positions that should have training." ((in 94 reviews)); "Low salary and not good working" ((in 86 reviews))

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Goodwill

Goodwill Production/Sales Associate reviews

2.9

24% would recommend to a friend

(60 total reviews)

Catherine Meloy

77% approve of CEO

23% positive business outlook

Ratings by category

3.7

Work/Life balance

3.6

Career opportunities

3.5

Compensation and benefits

2.9

Culture & values

2.4

Diversity & inclusion

1.9

Senior management

Sales/Production Associate employees have rated Goodwill with 2.9 out of 5 stars, based on 60 company reviews on Glassdoor. This indicates that most Sales/Production Associate professionals have an average working experience there. Goodwill is rated 22% below average by Sales/Production Associate professionals compared to other employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

60 reviews

2.0

Dec 30, 2025

Do not work here

Production

Recommend

CEO approval

Business Outlook

Pros

The benefits are great. Instead of 25cent raise you get a dollar.

Cons

The boss will make other employees spy on you. Once you start doing everything then everyone else wants to slack off and let you do it. However, when you are having the worst day or are just really tired of doing it all then, everyone will talk crap about you and say you’re lazy or you never help out. The boss has favorites, and if you have not worked there more than 2 years then you are not one of them.

2.0

Oct 23, 2025

Overworked

Production supervisor

Recommend

CEO approval

Business Outlook

Pros

Management isn't constantly on your back

Cons

Only higher people with disabilities or over 55 for government kickbacks. So all manager roles are over worked due to lack of Labor workers

3.0

Sep 11, 2025

Pretty bad if the manager doesnt like you

Production

Recommend

CEO approval

Business Outlook

Pros

the manager liked me, and we got some cool donations sometimes. never a boring day here

Cons

TONS of drama. Manager spreading rumors. hard work with too little pay. exhaused every day

Viewing 1 - 3 of 60 Reviews

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Jobs at Goodwill

Store Associates (Enid)

Retail Assistant Manager

Sales Associate - Washington

Clear Lake Shores, TX

$23K - $27K /yr

(Glassdoor est.)

View job

Goodwill reviews FAQs

Goodwill reviews Goodwill Sales/Production Associate reviews

Goodwill

Goodwill Production/Sales Associate reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Do not work here

Overworked

Pretty bad if the manager doesnt like you

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