Is Goodwill a good company to work for as a Program Manager?

Program Manager professionals working at Goodwill have rated their employer with 3.7 out of 5 stars in 28 Glassdoor reviews. This is a higher than average score with the overall rating of Goodwill employees being 3.2 out of 5 stars. Search open Program Manager Jobs at Goodwill now and start preparing for your job interview by browsing frequently asked Program Manager interview questions at Goodwill .

Does Goodwill pay Program Manager employees well?

Program Manager professionals rate their compensation and benefits at Goodwill with 2.5 out of 5 stars based on 28 anonymously submitted employee reviews. This is 7.7% worse than the company average rating for salary and benefits. Find out more about Program Manager salaries and benefits at Goodwill .

How happy are Program Manager professionals working at Goodwill?

59% of Program Manager employees at Goodwill would recommend their employer to a friend. This rating has decreased by 25% in the past 12 months. Program Manager professionals have also rated Goodwill with a 3.9 rating for work-life-balance, 3.5 rating for diversity and inclusion, 3.4 rating for culture and values and 2.8 rating for career opportunities.

What are the top reviewed jobs at Goodwill?

Sales Associate (543) , Cashier (497) , Sales Associate/Cashier (320) , Retail Sales Associate (296) , Donation Attendant (274) , Assistant Manager (203) , Store Manager (179) , Manager (132) , Processor (92) , Production Associate (87) , Employment Specialist (84) , Retail Associate (77) , Case Manager (74) , Store Associate (74) , Assistant Store Manager (62)

What are the pros of working at Goodwill according to real employee reviews?

"Great people and flexible with work hours" ((in 590 reviews)); "Flexible hours and good if you’re in school" ((in 195 reviews)); "They also were great for the employees" ((in 117 reviews)); "work environment was good for me" ((in 113 reviews)); "Flexible schedule was nice to have" ((in 97 reviews))

What are the cons of working at Goodwill according to real employee reviews?

"Low pay and you must spend time propping up employees who can’t get the job done" ((in 882 reviews)); "Company keeps bad managers in power while the store can’t keep a staff BECAUSE of the bad management." ((in 271 reviews)); "Upper management does not care if you are trying your best" ((in 201 reviews)); "No training provided for positions that should have training." ((in 94 reviews)); "Low salary and not good working" ((in 86 reviews))

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Goodwill

Goodwill Program Manager reviews

3.7

59% would recommend to a friend

(28 total reviews)

Catherine Meloy

Not enough data to show CEO approval

58% positive business outlook

Ratings by category

3.9

Work/Life balance

3.6

Senior management

3.5

Diversity & inclusion

3.4

Culture & values

2.8

Career opportunities

2.5

Compensation and benefits

Program Manager employees have rated Goodwill with 3.7 out of 5 stars, based on 28 company reviews on Glassdoor. This indicates that most Program Manager professionals have a good working experience there. Goodwill is rated in line with the average (within 1 standard deviation) by Program Manager professionals compared to other employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

28 reviews

3.0

Aug 21, 2021

Not a good place to work

Program manager

Recommend

CEO approval

Business Outlook

Pros

Decent pay, nice direct supervisor

Cons

Gross shared office (people would trim their nails and leave them on the spaces never seen anything like it) incredibly unsupportive upper management for an agency that valued hiring peers. People were also unkind, they would report you behind your back for things out of your control.

3.0

Jul 27, 2021

Love the people

Program manager

Recommend

CEO approval

Business Outlook

Pros

The individual are the best to help. I enjoyed working with persons of disabilities. Inenjoyed traveling as well from site to site

Cons

Management are blind to the facts. They are not proactive, but reactive. There is.not a coumtabklity ehich makesnit hard to.improve and change

4.0

Apr 9, 2021

Good Organization

Program manager

Recommend

CEO approval

Business Outlook

Pros

Passionate staff members, great resources for the community, great benefits, and knowledgable staff members who are excited about their jobs and new team members, higher pay then other nonprofits.

Cons

As in working for any nonprofit there is some disorganization especially with changing programs. Overall not many cons.

Viewing 13 - 15 of 28 Reviews

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Goodwill Program Manager reviews

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Not a good place to work

Love the people

Good Organization

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