GoStudent reviews

2.9

41% would recommend to a friend

(555 total reviews)
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Felix Ohswald

39% approve of CEO

30% positive business outlook

GoStudent has an employee rating of 2.9 out of 5 stars, based on 555 company reviews on Glassdoor which indicates that most employees have an average working experience there. The GoStudent employee rating is 22% below average for employers within the Educación industry (3.7 stars).

Reviews by job title

555 reviews
2.0
Jul 2, 2024

Review

Recommend
CEO approval
Business Outlook

Pros

Flexible, fixed rates, bonuses, good way for university students to make money.

Cons

Used to be good when we could pick/apply to clients ourselves on the availability page, but that has been removed. I have been told that if I filled out my availability, I will be contacted with students to tutor. I did this but did not receive any contact for new students. Pay for tutors is 13 pound an hour, but students pay 28+ pounds an hour. I wonder where the rest of the money is going and why tutors get paid less than 50%. The GoStudent system on which lessons are held is not good, it glitches all the time and hardly works properly (used to use Zoom which is so much better), and this hinders lesson quality and wastes precious learning time. Communication between the "managers" and tutors is poor. One of my students went over 1 month without any lessons because the system wouldn't let her update her credits and when her credits were finally updated the manager transferred her to another tutor without informing me?? In conclusion, used to be a really good tutoring platform around 1-2 years ago, not so much anymore.

4.0
Jun 30, 2024

N/a

Recommend
CEO approval
Business Outlook

Pros

Work life balance Good pay Nice environment

Cons

Micromanaging Micromanagement Micromanaging Micromanaging Micromanaging

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GoStudent Response
1y
Hello, Thank you for taking the time to share your feedback about your experience working at GoStudent. We are pleased to hear that you appreciated the work-life balance, good pay, and positive environment. These are areas we continually strive to excel in. We also acknowledge your concerns about micromanagement. We understand how important it is for employees to feel trusted and empowered in their roles. Please be assured that we take this feedback into account when deriving actions to continuously enhance our work environment and culture. If you have any specific suggestions or would like to discuss your concerns further, please feel free to reach out to us directly at hr@gostudent.org. Your insights can help us make GoStudent a better place for everyone. Thank you once again for your feedback and for your contributions during your time with us. We wish you all the best for your future. Best regards, Your GoStudent People Team
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Glassdoor has 1,273 GoStudent reviews submitted anonymously by GoStudent employees. Read employee reviews and ratings on Glassdoor to decide if GoStudent is right for you.