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      GoStudent

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      GoStudent reviews

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      2.9

      41% would recommend to a friend

      (554 total reviews)
      avatar

      Felix Ohswald

      39% approve of CEO

      30% positive business outlook

      Ratings by category

      3.6

      Work/Life balance

      3.5

      Diversity & inclusion

      2.6

      Culture & values

      2.5

      Compensation and benefits

      2.5

      Career opportunities

      2.4

      Senior management

      GoStudent has an employee rating of 2.9 out of 5 stars, based on 554 company reviews on Glassdoor which indicates that most employees have an average working experience there. The GoStudent employee rating is 22% below average for employers within the Educación industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      554 reviews
      2.0
      Jun 6, 2022

      While trying to expand, they miss the mark on important matters

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Compensation compared to local markets for some positions - Hybrid remote option

      Cons

      - Lack of processes - Insufficient training and hasty onboarding (4 days and then you start handling accounts while unprepared) - Too many gray areas in terms of guidelines and compliance - Customer facers are basically performing tele-sales, pushed to over sell and upsell no matter what - A lot of politics and internal conflicts - Toxic core values and lack of customer centricity - Management pushes for overtime to reach unrealistic targets

      avatar
      GoStudent Response
      3y
      Hello, Thank you for your feedback. We are sorry that you had this experience and assure you that we take your criticism very seriously and want to further develop ourselves and our processes every day. Therefore, we would be pleased if we could exchange with you personally. Please email us with your contact details to hr@gostudent.org so that we can get in touch with you directly. Thank you and best regards, Yours Anna, Director of HR operations
      5.0
      Jun 5, 2022

      Avoid

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amazing young, friendly and motivated collegaues.

      Cons

      Poor salary Zero working culture Ridiculous targets Everything totally numbers focused No systems in place- everything very chaotic Micro-management from team leads NO employee benefits Growing at an unhealthy and unsustainable rate

      4.0
      May 29, 2022

      A good place to start, but not good for those with experience

      Tutor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Availability of students, if you want hours they will definitely offer them to you. The system (when it's working) is very intuitive and looks really nice. Very good support when you start Very consistent, I have had constant work since I started just under a year ago.

      Cons

      Pay. The pay might be good if you're an A level student/ early undergraduate. But if you've got a lot of experience, yet don't take on that many hours you can't get above the base rate of £13, unless you remain with one student for a very long time in which case you get bonuses. Due to the nature of teaching (students take breaks/only have tutors for exams etc) this means your pay effectively reduces if you start with new students despite being a loyal employee. There are bonuses available - such as £250 if you complete 150 hours in 6 months but obviously if you fall just short of that of course you don't get it and you're kept at the base rate of £13.

      avatar
      GoStudent Response
      4y
      Hello, Thank you for your feedback. We are happy that you are satisfied and especially value the constant stream of work and support offered. If you still have suggestions for us, we are always happy to hear from you at tutor@gostudent.org, so we can get in touch with you directly. Thank you very much and best regards, Yours Julia, Team Lead Tutor Management
      Viewing 418 - 420 of 554 Reviews
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      Glassdoor has 1,272 GoStudent reviews submitted anonymously by GoStudent employees. Read employee reviews and ratings on Glassdoor to decide if GoStudent is right for you.