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      General Dynamics Information Technology

      Engaged Employer

      General Dynamics Information Technology reviews

      3.9

      76% would recommend to a friend

      (4,806 total reviews)

      Amy Gilliland

      84% approve of CEO

      69% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      4.0

      Work/Life balance

      3.8

      Culture & values

      3.7

      Compensation and benefits

      3.7

      Career opportunities

      3.6

      Senior management

      General Dynamics Information Technology has an employee rating of 3.9 out of 5 stars, based on 4,806 company reviews on Glassdoor which indicates that most employees have a good working experience there. The General Dynamics Information Technology employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      5K reviews
      3.0
      May 23, 2012

      Vangent made me a better agent and taught me to be more skilled at my job.

      1-800-medicare customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Continued education to become better as a CSR

      Cons

      Couldn't go to the bathroom off scheduled breaks without a medical note, which was unpaid. Inconsistent management styles in which most would coach a representative but some would write the representative up making it an infraction leading up to consequences including termination. Lockers far away from where the representatives sit, making it very cumbersome to get your purse or any personal items AND still get back in 15 mninutes (break) or 30 minutes(lunch)

      3.0
      May 10, 2012

      Good company to work for.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The benefits available were very reasonable. Healthcare coverage plus dental. Paid time off, and ability to purchase extra days off.

      Cons

      Sierra Army Depot is not the best location to work.

      2.0
      May 9, 2012

      The pay is good if you can handle the abuse.

      1-800-medicare customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      It is a big organization with it's hands in many pies. I'm sure some jobs in the organization are better than others. I can only speak about being a call center representative. The economy is tough and the pay is somewhat decent. I don't want to deny anyone a job, but I would not recommend working the phones at Vangent if you have better options.

      Cons

      If you are low on options, you have the patience of Gandhi and a high tolerance for abuse from both callers and management, this is a good job for you. That said, it is a job, times are hard, and the pay is decent for a customer service job.

      Viewing 4687 - 4689 of 4,806 Reviews
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      ReviewsGeneral Dynamics Information Technology reviews

      Glassdoor has 5,365 General Dynamics Information Technology reviews submitted anonymously by General Dynamics Information Technology employees. Read employee reviews and ratings on Glassdoor to decide if General Dynamics Information Technology is right for you.