Does General Dynamics Information Technology pay their employees well?

According to anonymously submitted Glassdoor reviews, General Dynamics Information Technology employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at General Dynamics Information Technology. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at General Dynamics Information Technology?

76% of General Dynamics Information Technology employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated General Dynamics Information Technology 4.0 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at General Dynamics Information Technology?

Customer Service Representative (240) , Systems Administrator (112) , Software Engineer (78) , Project Manager (77) , Systems Engineer (57) , Network Engineer (50) , Program Manager (44) , Analyst (42) , Customer Service Representative (CSR) (42) , Senior Software Engineer (42) , Intelligence Analyst (40) , Senior Network Engineer (36) , Senior Systems Administrator (35) , Senior Systems Engineer (35) , Help Desk Technician (34)

What are the pros of working at General Dynamics Information Technology according to real employee reviews?

"Also have good benefits and 401k." ((in 593 reviews)); "The pay I think is good for you just sitting at a desk all day taking calls." ((in 337 reviews)); "The people are great and supportive" ((in 227 reviews)); "Flexibility and good work life balance" ((in 108 reviews)); "Good salary and they encourage and pay for elevating your personal skill level." ((in 96 reviews))

What are the cons of working at General Dynamics Information Technology according to real employee reviews?

"Management is poor and bottle necks completion of work." ((in 219 reviews)); "to many managers and levels of managment" ((in 80 reviews)); "A lot of work but no raises" ((in 53 reviews)); "Training employees and better communication with entry" ((in 41 reviews)); "Salary, ownership is bad, favoritism" ((in 16 reviews))

What are employees saying about General Dynamics Information Technology layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about General Dynamics Information Technology layoffs and their outlook for job security at General Dynamics Information Technology in 2026.

General Dynamics Information Technology reviews

3.9

76% would recommend to a friend

(4,819 total reviews)

Amy Gilliland

84% approve of CEO

68% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

General Dynamics Information Technology has an employee rating of 3.9 out of 5 stars, based on 4,819 company reviews on Glassdoor which indicates that most employees have a good working experience there. The General Dynamics Information Technology employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

5K reviews

3.0

Sep 13, 2013

Interesting Place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good location in Towson, MD.

Cons

Pay is not great here.

3.0

Sep 12, 2013

Federal Student Aid Information Center can be enjoyable, but stifling

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

You get to assist people seeking to obtain federal funding for college You get to learn a great deal about the Federal Student Aid program

Cons

The environment within the call center is locked down tightly. You cannot have a book or phone at your desk, as they are worried about security of callers' personal information, which is very understandable. Calls get repetitive There is little to no recognition for excelling in your position The pay is very poor, but it is set by a government-mandated "prevailing wage" in the surrounding area

2.0

Sep 8, 2013

Help Desk

Help desk technician

Recommend

CEO approval

Business Outlook

Pros

It is a decent job right out of college. They give you a clearance to work on the base and a pen,

Cons

They don't want to pay you what you deserves for a yearly salary. It is a place just to get experience and leave. No room for growth.

Viewing 4579 - 4581 of 4,819 Reviews

Top companies for "Compensation and Benefits" near you

IBM

3.6★Compensation & Benefits

Hewlett Packard Enterprise | HPE

3.6★Compensation & Benefits

Dell Technologies

3.5★Compensation & Benefits

Speridian Technologies

3.7★Compensation & Benefits

Jobs at General Dynamics Information Technology

Tier 1 Network Monitor/Help Desk Support

Project/Task Supervisor

Project/Task Supervisor

Project/Task Supervisor

Full-Time Spanish/English Bilingual Customer Support Professional - El Paso - (M - F, No Weekends) $17.75/hr