Does General Dynamics Information Technology pay their employees well?

According to anonymously submitted Glassdoor reviews, General Dynamics Information Technology employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at General Dynamics Information Technology. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at General Dynamics Information Technology?

77% of General Dynamics Information Technology employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated General Dynamics Information Technology 4.0 out of 5 for work life balance, 3.7 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at General Dynamics Information Technology?

Customer Service Representative (240) , Systems Administrator (112) , Software Engineer (78) , Project Manager (77) , Systems Engineer (57) , Network Engineer (50) , Program Manager (44) , Senior Software Engineer (43) , Analyst (42) , Customer Service Representative (CSR) (42) , Intelligence Analyst (40) , Senior Network Engineer (36) , Senior Systems Administrator (35) , Senior Systems Engineer (35) , Help Desk Technician (34)

What are the pros of working at General Dynamics Information Technology according to real employee reviews?

"Also have good benefits and 401k." ((in 572 reviews)); "The pay was good but didn't last long since they lost the contract due to dishonesty." ((in 340 reviews)); "The people are great and supportive" ((in 226 reviews)); "Flexibility and good work life balance" ((in 107 reviews)); "Good salary and they encourage and pay for elevating your personal skill level." ((in 107 reviews))

What are the cons of working at General Dynamics Information Technology according to real employee reviews?

"Management is poor and bottle necks completion of work." ((in 223 reviews)); "No bonuses and no raises." ((in 52 reviews)); "Training employees and better communication with entry" ((in 41 reviews)); "Hourly pay sucked and favoritism was annoying." ((in 15 reviews)); "Senior management doesn't care about employee" ((in 11 reviews))

What are employees saying about General Dynamics Information Technology layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about General Dynamics Information Technology layoffs and their outlook for job security at General Dynamics Information Technology in 2026.

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General Dynamics Information Technology

General Dynamics Information Technology reviews

3.9

77% would recommend to a friend

(4,824 total reviews)

Amy Gilliland

84% approve of CEO

68% positive business outlook

Ratings by category

4.1

Diversity & inclusion

4.0

Work/Life balance

3.8

Compensation and benefits

3.7

Culture & values

3.7

Career opportunities

3.6

Senior management

General Dynamics Information Technology has an employee rating of 3.9 out of 5 stars, based on 4,824 company reviews on Glassdoor which indicates that most employees have a good working experience there. The General Dynamics Information Technology employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

4.0

May 14, 2014

BCC sites micromanaged to Hell

Specialist, customer service

Recommend

CEO approval

Business Outlook

Pros

Pay is decent, but not great, at entry level. It's determined by a DOL wage determination, not the company, so at least it doesn't fluctuate downard.

Cons

Micromanagement is a huge problem. Established, very experienced CSRs on the contract I was on are forced to attend 6+ meetings per month to review quality monitors using two different systems; it's possible to have a call that would be perfect on one scorecard fail the other, despite leaving the customer and the caller completely satisfied and happy with the service provided.

3.0

May 14, 2014

Good company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Generally, takes care of employees as any other company. People are always the weakest link...

Cons

No comment, since they were not followed while employed, so staying them again after departing wouldn't change anything.

1.0

May 12, 2014

Cattle call

Supervisor

Recommend

CEO approval

Business Outlook

Pros

Decent benefits and reasonable pay.

Cons

People are treated like office furniture. Ability means very little.

Viewing 4456 - 4458 of 4,824 Reviews

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Jobs at General Dynamics Information Technology

Full-Time Spanish/English Bilingual Customer Support Professional - El Paso - (M - F, No Weekends) $17.75/hr

Full-Time IT Support Specialist - El Paso

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Service Now Developer

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General Dynamics Information Technology

General Dynamics Information Technology reviews

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BCC sites micromanaged to Hell

Good company

Cattle call

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