Gate Gourmet reviews

3.0

51% would recommend to a friend

(966 total reviews)
avatar

Christoph Schmitz

47% approve of CEO

42% positive business outlook

Gate Gourmet has an employee rating of 3.0 out of 5 stars, based on 966 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Gate Gourmet employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Reviews by job title

966 reviews
1.0
Nov 21, 2021

Run, don't work here. Awful GM

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Job isn't hard. The people in upper management make it 100x harder than it needs to be.

Cons

14+ hr days. GM will scream at you and bellittle you to the point of tears. He's wildly in appropriate with employees uses slang and slurs to talk down to them. He has no idea how to run the company. Its falling apart and employees are quitting daily. We can barely train them fast enough. So far about 30% of the management has quit and more are starting to every day. We get new hires in and they quit after 1 or 2 shifts due to how awfully it's run

1.0
Jul 10, 2017

Gate Life?

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Always busy They feed the people lunch each day.

Cons

*Gate No-Life - This is a 24 hrs a day/7 days a week/365 days a year and you are expected to work 10-14 hrs per day often 6 days per week (forget getting weekends and holidays off). Very high turnover of personnel. *Manual systems and processes - Tribal knowledge rules. *The system to control the customers and their requirements weakly managed creating havoc. Incorrect or missing items are the norm (not the exception). *Weak/nonexistent internal systems and controls cause stockouts and line stoppages creating chaos for all levels. *Personnel are expected to use their own credit cards (repaid after the fact by petty cash) to go to local stores to buy what they need to keep the line going. For hourly/labor - be prepared to work in a refrigerator (or freezer) environment. This is airline food preparation/catering and it is the nature of the beast.

1.0
Oct 2, 2015
Recommend
CEO approval
Business Outlook

Pros

You get a check even other week, free horrible food, medical that cost too much

Cons

Racist group in upper management regionally and in HQ thst don't care about management. If you don't say yes sir or not be a yes man you are blacklisted. Worked there 20 years and never felt part of a team just a pawn in the game. Very low moral in management ranks. No merit raises, no bonus, nada. So get your money up front because no more is coming. Any good reviews you see are from the HR group in Reston so don't believe the hype. Company does not pay bills because they want to show cash on the the books meanwhile phones in the units are ringing off from vendors that are not paid. Accounts payable in Reston which is headquarters pays only when vendors threaten legal action or stopping services. Corporate security are a bunch of retired law enforcement people who still think they are cops, pitiful uncaring group of terrible people.

Viewing 7 - 9 of 966 Reviews

Glassdoor has 1,341 Gate Gourmet reviews submitted anonymously by Gate Gourmet employees. Read employee reviews and ratings on Glassdoor to decide if Gate Gourmet is right for you.