Gate Gourmet reviews

3.0

51% would recommend to a friend

(967 total reviews)
avatar

Christoph Schmitz

47% approve of CEO

42% positive business outlook

Gate Gourmet has an employee rating of 3.0 out of 5 stars, based on 967 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Gate Gourmet employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Reviews by job title

967 reviews
1.0
May 14, 2014
Recommend
CEO approval
Business Outlook

Pros

People who have no clue of this business are hired as long as you know someone or you are hiring managers choice and liking. SPECIALLY OHARE, CHICAGO. Allot of benefits are showing on papers and not in real life. People who know this business and have experience are not hired,, dont know why??? Very unprofessional culture specially illinois. Too much talks, meetings, agenda but no results and actions. very good company in motivating to do more task and never reply on improvements for employee. VERY UNSAFE WORKING CONDITIONS. The Government department of HEALTH AND OTHER DEPARTMENTS come for visit with advance notice so everything is cleaned and crystal shine, once gone every department is back to same slump and swamp. I dont know how Illinois operations is still on and company is running.

Cons

VERY BIG QUESTION WHY SO MANY EMPLOYEES LEAVE THIS COMPANY EVERYDAY???????? AND THE MANAGEMENT IS STILL THE SAME FROM LAST 5 PLUS YEARS....IT CLEARLY SHOWS MANAGEMENT IS NOT INTERESTED IN EMPLOYEES. Employees are tired of complaining and last leave the job. OHARE HR Department is hiring people of choice not people with credentials and experience...Senior management is watching and waiting for employees to SUE THE COMPANY....Thats what it looks like......People who are HONEST, HARD WORKING, PROFESSIONAL ARE DRILLED DOWN, People who are LAZY, AND JUST SAY YES SIR... ARE PROMOTED. THIS IS HOW YOU GROW IN THIS COMPANY. This company lost many contract and business in last some years because they dont know what is customer service FOR INTERNAL CUSTOMER AND EXTERNAL CUSTOMERS....forget it its a waste of time even apply for this company specially CHICAGO TILL THIS HR AND MANAGEMENT IS WORKING THERE.....

1.0
Apr 18, 2014

A culture poised for failure

Recommend
CEO approval
Business Outlook

Pros

Overtures made to improving processes and using data intelligently. There are some managers who genuinely believe new approaches and ideas are valued and work to design and implement them. These employees are good mentors and team members.

Cons

Unfortunately, those who constitute the pros above are few and the executive management discards their proactive advice as insubordination. I was surprised to find such limited corporate vision and adherence to an outmoded hierarchy with such pervasive secrecy and paranoia. Yes, this is a complex business, with tight margins and deadlines. All the more reason to foster and support effective teamwork instead of applying "The Mushroom Principle", (keep them in the dark and feed them fecal matter).

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Glassdoor has 1,342 Gate Gourmet reviews submitted anonymously by Gate Gourmet employees. Read employee reviews and ratings on Glassdoor to decide if Gate Gourmet is right for you.