over all senior management is not interested in employees and their problems. - Anonymous employee Gate Gourmet Employee Review

1.0
May 14, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People who have no clue of this business are hired as long as you know someone or you are hiring managers choice and liking. SPECIALLY OHARE, CHICAGO. Allot of benefits are showing on papers and not in real life. People who know this business and have experience are not hired,, dont know why??? Very unprofessional culture specially illinois. Too much talks, meetings, agenda but no results and actions. very good company in motivating to do more task and never reply on improvements for employee. VERY UNSAFE WORKING CONDITIONS. The Government department of HEALTH AND OTHER DEPARTMENTS come for visit with advance notice so everything is cleaned and crystal shine, once gone every department is back to same slump and swamp. I dont know how Illinois operations is still on and company is running.

Cons

VERY BIG QUESTION WHY SO MANY EMPLOYEES LEAVE THIS COMPANY EVERYDAY???????? AND THE MANAGEMENT IS STILL THE SAME FROM LAST 5 PLUS YEARS....IT CLEARLY SHOWS MANAGEMENT IS NOT INTERESTED IN EMPLOYEES. Employees are tired of complaining and last leave the job. OHARE HR Department is hiring people of choice not people with credentials and experience...Senior management is watching and waiting for employees to SUE THE COMPANY....Thats what it looks like......People who are HONEST, HARD WORKING, PROFESSIONAL ARE DRILLED DOWN, People who are LAZY, AND JUST SAY YES SIR... ARE PROMOTED. THIS IS HOW YOU GROW IN THIS COMPANY. This company lost many contract and business in last some years because they dont know what is customer service FOR INTERNAL CUSTOMER AND EXTERNAL CUSTOMERS....forget it its a waste of time even apply for this company specially CHICAGO TILL THIS HR AND MANAGEMENT IS WORKING THERE.....

Explore other reviews about Gate Gourmet

5.0
Apr 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Good job for local guy coming off off new jersey transit bus driver

Cons

So far I don't have any complaints

1.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

staedy job, salary on time,

Cons

supervisors are ignorent and does not work systematically , truck are rusty and ramp agent over burden , need to cater aircraft in 15 minutes , and run to the next gate, then refill and re load the truck again , 5 minute lunch break and then spend your lunch time building up soda tray and then load again in the truck , twice go to trash to clean the truck and after 8 or 10 hrs again refill and re load the truck with supplies for next driver . no holiday no sick leave ,and supervisor is always looking to and threatning to fire you , more like master and slave type of mentality .

See reviews by: Helpful|Rating|Date|All