Gap reviews

3.7

69% would recommend to a friend

(10,065 total reviews)
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Mark Breitbard

70% approve of CEO

56% positive business outlook

Gap has an employee rating of 3.7 out of 5 stars, based on 10,065 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gap employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

10K reviews
1.0
Feb 14, 2012
Recommend
CEO approval
Business Outlook

Pros

You get a great discount on the clothes, and the other sales associates were very nice and friendly.

Cons

Total disorganization and chaos! This is possibly the worst job I've ever had, and I've been in corporate all of my life, in manager/supervisor/director positions. I took a "holiday sales staff" job to earn some money while I am job searching, so I was clearly over-qualified for the job, but thought it would at least be fun to be able to socialize with customers and assist them with shopping. Instead, I have never witnesses a more poorly executed hiring and training process in my life. It was a textbook case of "what not to do when hiring for retail." Other than watching a 2-hour "training" video, I received no training -- not even on the cash register. The manager never entered me into the work email system, so I kept missing emails telling me to come into work. The only person who ever complimented my work and noticed that I was selling a lot of kids' clothes was another sales associate. But the Gap doesn't pay commission, and the only sales goals I could report was on how many pairs of denim I sold. So everything else didn't count. The store manager was too busy to care, and he stopped staffing me, so I quit. My direct deposit never kicked in, and the store manager never called me to say that he had my paycheck at the store. I had to hunt it down, and it took weeks for me to receive my final paycheck.

3.0
Dec 7, 2011
Recommend
CEO approval
Business Outlook

Pros

Wonderful discounts, good benefits, in-house cafeteria with pretty good food. The headquarters in San Francisco had an in-house art gallery focusing on the art collection of the founders, the Fischer family.

Cons

Eat or be eaten. Everyone is very supportive to your face, and will cut you down the minute you turn your back. Management changes often, and that means you will be doing an about-face every time you get a new manager.

2.0
Oct 10, 2011
Recommend
CEO approval
Business Outlook

Pros

Benefit packages Respect volunteer work Discounts to Gap, BR, and ON are nice

Cons

Poor exec leadership Create fear based decision making model Tail wags the dog at all times No one supports risks or allows for mistakes

Viewing 205 - 207 of 10,065 Reviews

Glassdoor has 10,674 Gap reviews submitted anonymously by Gap employees. Read employee reviews and ratings on Glassdoor to decide if Gap is right for you.