Gap reviews

3.7

69% would recommend to a friend

(10,060 total reviews)
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Mark Breitbard

70% approve of CEO

56% positive business outlook

Gap has an employee rating of 3.7 out of 5 stars, based on 10,060 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gap employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

10K reviews
3.0
Mar 1, 2015
Recommend
CEO approval
Business Outlook

Pros

Associates receive 50% merchandise discount of full priced items. Opportunity to work for well-loved brand.

Cons

High School/Mean Girls dynamics; Unless you were "in" with the clique, you are only scheduled as an afterthought. As much as management team stresses the importance of revenue and opening Gap cards, I've seen top performers in both areas scheduled only once or twice a month regardless of their availability. Eventually these associates take their talents elsewhere and their absence felt in abysmal Gap card enrollments and store revenue. The Gap is the only place that I have worked where I felt such animosity and an overall unwelcome vibe. In every place of employment I have made lifetime friends except here. If you thrive in a environment of sarcasm and desire to belong to a clique then you will feel at home here. The salary was pretty awful, just above minimum wage. 2014 Gap raised the hourly rate to $9, all retail associates were paid the same regardless if you worked for the Gap for 5 years or 5 months. All incentives and raises were not taken into account.

2.0
Feb 27, 2015
Recommend
CEO approval
Business Outlook

Pros

discount across gap brands. 4 weeks paid time off to start. 100% 401k match. 100% tuition reimbursement for FT employees and managers.

Cons

Unrealistic expectations. Company constantly cuts payroll issued to the store. Three CEO changes in 1 1/2 years. Full realignment of all management positions to cut payroll and makeup for $10 hour promise. 4 market leaders in one year in NJ. NY upperfield leaders are out of touch, They push store GM's to focus on tasks and Jive and Instagram instead of the customer. Too much micro management

2.0
Feb 23, 2015
Recommend
CEO approval
Business Outlook

Pros

The people that work there are some of the best people there (the ones actually doing the work/behind the scenes).

Cons

They really love the sorority environment that's been cultivated there and pretty much don't let people into their club without a sister's approval. If you want to climb to the top you pretty much have had to graduate from their RMP program or have made a lot of friends at the top. Behind the scenes a lot of blame game and placing targets on certain people's back that they don't want there. They pay their imports and production team at such low rates and working long days and nights that really just lead you to being in the same position for 5 years.

Viewing 154 - 156 of 10,060 Reviews

Glassdoor has 10,668 Gap reviews submitted anonymously by Gap employees. Read employee reviews and ratings on Glassdoor to decide if Gap is right for you.