Unstable out of touch upper field leadership - General Manager Gap Employee Review

2.0
Feb 27, 2015
Recommend
CEO approval
Business Outlook

Pros

discount across gap brands. 4 weeks paid time off to start. 100% 401k match. 100% tuition reimbursement for FT employees and managers.

Cons

Unrealistic expectations. Company constantly cuts payroll issued to the store. Three CEO changes in 1 1/2 years. Full realignment of all management positions to cut payroll and makeup for $10 hour promise. 4 market leaders in one year in NJ. NY upperfield leaders are out of touch, They push store GM's to focus on tasks and Jive and Instagram instead of the customer. Too much micro management

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5.0
Nov 19, 2025
Recommend
CEO approval
Business Outlook

Pros

Great management and a nice place to work.

Cons

No major cons. Customers were sometimes rude.

1.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Hourly rate is decent and pays weekly

Cons

Managers think they are above everyone even when they have as much potential as a goldfish in life. We are pushed to get customers to sign up for a store credit card which is one of the worst credit cards I’ve seen. Your worth at this company is dependent on how many credit cards you can get which is so dehumanizing. Horrible culture and company to work for.

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