Gap reviews

3.7

69% would recommend to a friend

(10,061 total reviews)
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Mark Breitbard

70% approve of CEO

56% positive business outlook

Gap has an employee rating of 3.7 out of 5 stars, based on 10,061 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gap employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

10K reviews
4.0
Mar 4, 2019
Recommend
CEO approval
Business Outlook

Pros

I enjoyed my coworkers, learning about visuals and merchandising, the discount, and some of the product.

Cons

The company doesn’t understand who it’s trying to target, the restructure was awful, and upper management is a joke. The amount of checklists and ridiculous expectations is a joke. No work-life balance when managers don’t care.

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Gap Response
7y
We are disappointed to hear this. We share feedback like this with relevant teams that are working to drive positive change for all employees across the company. We appreciate that you took the time to post your thoughtful review.
1.0
Dec 5, 2018
Recommend
CEO approval
Business Outlook

Pros

The people are great! The company is composed of hard working driven people. Gap is an iconic brand with great products.

Cons

Constant warehouse issues, workload on team is unorganized and frantic, focus is more on the bottom line than people. Senior leadership is so disconnected from reality and opposed to making meaningful changes.

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Gap Response
7y
Thanks for taking time to share your feedback. We believe in setting all of our employees up for success, whether they work in-store, at HQ, at a distribution center, or anywhere else in our organization. We take this feedback to heart and are committed to offering plenty of resources to employees to help them improve their skills and overall efficiency of our organization. We have lots of resources internally available on our intranet, and are also working on new development plans and training resources across the organization.
1.0
Nov 14, 2018

Assistant Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some of the co-workers are nice

Cons

This company doesn’t care. They don’t care about their employees on any level. They only care about making their gapcard and email goal. Managers and above get bonuses for this so will run ou ragged to get the results. They lie about pay rate and pay almost everybody a different rate.

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Gap Response
7y
Thanks for sharing your feedback. We're disappointed to hear about your experience. At Gap Inc., we're proud of our equal pay for equal work policy and are committed to paying each employee fairly. As a current employee, we encourage you to continue to share feedback with us through our Open Door process so we can work to drive positive change across the company.
Viewing 103 - 105 of 10,061 Reviews

Glassdoor has 10,669 Gap reviews submitted anonymously by Gap employees. Read employee reviews and ratings on Glassdoor to decide if Gap is right for you.