Gap reviews

3.7

69% would recommend to a friend

(10,066 total reviews)
avatar

Mark Breitbard

70% approve of CEO

56% positive business outlook

Gap has an employee rating of 3.7 out of 5 stars, based on 10,066 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gap employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

10K reviews
5.0
Sep 23, 2014

Love Gap Inc

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

benefits, discount. environment, work-life balance, location

Cons

retail industry, type of work, corporate culture

3.0
May 14, 2014
Recommend
CEO approval
Business Outlook

Pros

Fun people and discounts galore

Cons

Vey Boring at slow times, bad hours, give them your availability and stick to it! You waste money on clothes.

3.0
Apr 29, 2014
Recommend
CEO approval
Business Outlook

Pros

50% employee discount, caring managers, usually grants time off when requested

Cons

Sales associates are pretty low on the totem pole, aren't granted a ton of consideration. They keep you just under 40 hours a week so they don't have to give benefits. I understand it, but it's not right. I spent months working as a sales associate just so I get hired at corporate. I finally got a call from one of the recruiting managers and prepared answers to all potential interview questions based on the specific position I was applying for. During the phone call I was later informed that the position had already been filled, but she just wanted to speak with me and consider me for other possible positions in the future. Needless to say I was disappointed and felt I had been misled. When I asked why I wasn't notified that the position was filled earlier, she responded that "it wasn't good customer service". I beg to differ, I think what she did, was in fact terrible customer service! It put a bad taste in my mouth. I had another phone interview and was not chosen to move forward based on my prior work experience. This company does not recognize true talent, dedication, and passion when it sees it and I am extremely disheartened that Gap won't make the "riskier" hiring decisions. The brand is already is beginning to suffer from lack of originality and innovation and it will continue to do so.

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Glassdoor has 10,676 Gap reviews submitted anonymously by Gap employees. Read employee reviews and ratings on Glassdoor to decide if Gap is right for you.