Gap reviews

3.7

69% would recommend to a friend

(10,060 total reviews)
avatar

Mark Breitbard

70% approve of CEO

56% positive business outlook

Gap has an employee rating of 3.7 out of 5 stars, based on 10,060 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gap employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

10K reviews
2.0
May 7, 2013
Recommend
CEO approval
Business Outlook

Pros

Employee discount - 50% off regular priced items and an additional 10% off sale Most of my co-workers are pretty cool

Cons

Schedules - You'll have about 5 on-call shifts per week(which they'll never use) and only 1, maybe 2 actual work shifts per week and they're only ever 3-4 hours. Understaffed - 90% of the time there's only two people on the floor, one on the adult side and one on the kid and baby side. Meanwhile, the manager is always in the office "working" on other stuff. This means you're the only associate on your side and they expect you to be able to help customers at the front of the store and those in the fitting rooms in the back, be cashier, fold clothes, take back clothes from the fitting rooms, watch for thieves, do returns... All by yourself! GapCard - Your store has weekly credit card goals, but nobody wants a credit card.

3.0
Mar 19, 2013
Recommend
CEO approval
Business Outlook

Pros

Challenging, offers solid growth opportunities, filled with inspiring, dedicated employees focused on teamwork, great benefits, solid training, well organized systems with clear policies and procedures, pays well.

Cons

Long hours, poor support from upper management, limited payroll resources, lacks support from the human resources department, limits its employees ability to properly perform their jobs, the standards expected by the company lacks consistency across all positions.

1.0
Feb 17, 2013

Terrible Experience And Place To Work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

great store/brand discounts good stock plan

Cons

no career advancement support within company from department leaders. negligent on taking appropriate action regarding misconduct between employees. cannot trust peers. very cliquish.

Viewing 67 - 69 of 10,060 Reviews

Glassdoor has 10,668 Gap reviews submitted anonymously by Gap employees. Read employee reviews and ratings on Glassdoor to decide if Gap is right for you.