Gallagher reviews

3.4

59% would recommend to a friend

(4,912 total reviews)
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J. Patrick Gallagher Jr.

76% approve of CEO

62% positive business outlook

Gallagher has an employee rating of 3.4 out of 5 stars, based on 4,912 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gallagher employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Reviews by job title

5K reviews
1.0
Sep 18, 2022
Recommend
CEO approval
Business Outlook

Pros

Some of my coworkers are great. I like helping my wonderful clients (top companies in Ontario) with their HR strategies. PTO is quite generous compared to other companies.

Cons

I was originally hired by one of the companies that Gallagher acquired. I really loved that company, my boss and my team there. When Gallagher came in, they did not make changes right away, but after about a year of the acquisition, most of our former executives started to leave. Then, more people below them also left and Gallagher did nothing to retain them. Some departments stayed without a leader for 8-10 months and nobody gave proper direction or opportunities for advancement to employees who stayed. - Management: the senior management from Gallagher are the most fake people I've ever seen. They will smile at you and speak positive words; however their true intentions are always self serving. They do not care about people: if you are struggling, stressed, or demotivated, go figure things out by yourself. You're just a small piece to get their numbers, nothing else. If you say something slightly negative or complain to HR, they will find a way to get rid of you or isolate you so that you leave on your own. - Processes and equipment: The laptops and office equipment are decent but the required software slows everything down. There is a form for everything and processes are very bureaucratic and frustrating. Being in a sales role where clients want things quickly is quite stressful. - Surveillance: Gallagher has a policy of monitoring every movement you make with your laptop and phone. Even if you have a personal phone, sometimes you'll need to use it for business and they'll install some software to monitor what you do there. I know employees who were smacked for downloading proprietary documents and using their personal email while at work. The IT and Legal teams are simply paranoid. - Coworkers: most are fine and responsive. Just don't mess with anyone who is a senior manager or above. Watch your back because there's lots of backstabbing and blaming. - Compensation: well below market. In a city like Toronto, salaries are way less than what you typically earn in a similar job elsewhere. Shameful for a company providing consulting services in Comp & Benefits. The benefits package is just average. - Overall culture: morale is really low right now, especially at companies that were merged to the "Gallagher family" in recent years. While Gallagher wins the "Most Ethical Company" award every year, the culture does not reflect ethics, transparency, or psychological safety. They do motivational events here and there, virtually and in person, but it's all very cliquey and insincere. I would never recommend anyone to come work here. If you're interviewing with Gallagher, please think twice before joining. It's not the shiny place that you are presented on their website and social media. If your company has been acquired by Gallagher, start making your resume and applying to jobs.

1.0
Aug 24, 2022

Slave Plantation

Recommend
CEO approval
Business Outlook

Pros

There are no Pros working for this company.

Cons

Will overwork you. Hard work is rewarded with MORE work. Systems never work. Incompetent management. An adjuster mill. A revolving door. Borderline abusive environment.

2.0
Jul 19, 2022

Unsustainable work load and expectations

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Extremely good work team. Often willing to help each other out.

Cons

No work life balance. Constantly being lied to by management. The reward for working extreme overtime to get your file count down is to have a block transfer of new files. Too much box checking verses actual claims handling. Audits are by non-claims people and not allowed to challenge audit findings. Too many unprofessional managers. No training of new staff. Team has to step in to help new members. Have heard many times new team members complain they interviewed for a particular job, accepted that job and then found themselves in a different and unexpected role. Retaliation for real and often "perceived" transgressions. Politics rather than skills get people promoted to supervisor. Lots of top sheeting vs actual claims handling is rewarded.

Viewing 211 - 213 of 4,912 Reviews

Glassdoor has 5,387 Gallagher reviews submitted anonymously by Gallagher employees. Read employee reviews and ratings on Glassdoor to decide if Gallagher is right for you.