Gallagher reviews

3.4

59% would recommend to a friend

(4,900 total reviews)
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J. Patrick Gallagher Jr.

76% approve of CEO

63% positive business outlook

Gallagher has an employee rating of 3.4 out of 5 stars, based on 4,900 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gallagher employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Reviews by job title

5K reviews
2.0
May 12, 2018
Recommend
CEO approval
Business Outlook

Pros

Gallagher overall, not just Gallagher Bassett, is a solid company.

Cons

Micro management times 10. If you excel at customer service you will not be recognized unless your unattainable numbers are met. Standards change faster than you get trained on expectations. Frequent promotions to individuals that have no management training. Do not expect the management team to care about you as a person, you will be treated as a number.

2.0
Dec 11, 2017

Associate

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some of the people are nice here. Not so much the producers, but the account managers are friendly.

Cons

It depends on who is in charge of the branch, but my current branch is run by the worst person possible. I stay late all the time with no OT even though I am salary, required to "work 5 hours extra each week" to cover lunch even if I have lunch at my cubicle and don't leave. You watch the salesman leave to go golfing and fool around while you re stuck doing all of the work they left. No a very female friendly place. All of the women are delegated to secretary roles and there is no movement possible to anything better.

3.0
Oct 2, 2017
Recommend
CEO approval
Business Outlook

Pros

Good starting salary for experienced employees. Great Supervisors who are willing to help out. Some branches have excellent clerical support who free up RM to actually do Claims work and not filling out forms and sending out file copies. Claims System is Great and access toba lot of good resources!

Cons

Pay increases are horrible. If you don't ask for a good salary when you start, don't expect to get it in annual increases. No bonuses for the people who do all of the work. Depending on the Branch, clerical support is either really good or almost non-existent. Workload is horrible, 35 hour work week is a joke! Try 70 hour work week! Some accounts have a cap, which is great, most do not so the claims just get piled on. Upper management doesn't understand that with modern technology, RM's are inundated with faxes and email correspondence that used to come regular mail. It is impossible to keep up with a caseload over 130 and give quality service to the client unless you are willing to work a lot of extra hours every week.

Viewing 100 - 102 of 4,900 Reviews

Glassdoor has 5,374 Gallagher reviews submitted anonymously by Gallagher employees. Read employee reviews and ratings on Glassdoor to decide if Gallagher is right for you.