Is Gallagher a good company to work for as a Sr. Resolution Manager?

Sr. Resolution Manager professionals working at Gallagher have rated their employer with 2.6 out of 5 stars in 152 Glassdoor reviews. This is a lower than average score with the overall rating of Gallagher employees being 3.4 out of 5 stars. Search open Sr. Resolution Manager Jobs at Gallagher now and start preparing for your job interview by browsing frequently asked Sr. Resolution Manager interview questions at Gallagher .

Does Gallagher pay Sr. Resolution Manager employees well?

Sr. Resolution Manager professionals rate their compensation and benefits at Gallagher with 2.9 out of 5 stars based on 152 anonymously submitted employee reviews. This is 3.4% worse than the company average rating for salary and benefits. Find out more about Sr. Resolution Manager salaries at Gallagher.

How happy are Sr. Resolution Manager professionals working at Gallagher?

28% of Sr. Resolution Manager employees at Gallagher would recommend their employer to a friend. This rating has decreased by 20% in the past 12 months. Sr. Resolution Manager professionals have also rated Gallagher with a 2.5 rating for work-life-balance, 3.1 rating for diversity and inclusion, 2.8 rating for culture and values and 2.9 rating for career opportunities.

What are the top reviewed jobs at Gallagher?

Process Analyst (245) , Process Associate (172) , Account Manager (121) , Client Services Manager (106) , Analyst (99) , Senior Process Analyst (94) , Claims Adjuster (91) , Sales Intern (91) , Account Executive (87) , Senior Resolution Manager (83) , Client Service Associate (72) , Producer (71) , Intern (67) , Consultant (62) , Resolution Manager (60)

What are the pros of working at Gallagher according to real employee reviews?

"Worked in several areas of the company and my co workers were really great people." ((in 310 reviews)); "They are flexible with working remote or hybrid and also making sure you can get good work/life balance." ((in 216 reviews)); "Benefits are good and reasonable from a OOP standpoint." ((in 197 reviews)); "Flexible work from home" ((in 166 reviews)); "Allowance is good and work culture is good" ((in 106 reviews))

What are the cons of working at Gallagher according to real employee reviews?

"Political and less salary" ((in 285 reviews)); "Pay is low in industry" ((in 238 reviews)); "I don't feel it has any But we may say some poor management of shift" ((in 215 reviews)); "got canceled and no training or experience received" ((in 119 reviews)); "4% yearly increase and no bonus" ((in 65 reviews))

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Gallagher

Gallagher Sr. Resolution Manager reviews

2.6

28% would recommend to a friend

(152 total reviews)

J. Patrick Gallagher Jr.

47% approve of CEO

20% positive business outlook

Ratings by category

3.1

Diversity & inclusion

2.9

Compensation and benefits

2.9

Career opportunities

2.8

Culture & values

2.5

Work/Life balance

2.5

Senior management

Sr. Resolution Manager employees have rated Gallagher with 2.6 out of 5 stars, based on 152 company reviews on Glassdoor. This indicates that most Sr. Resolution Manager professionals have an average working experience there. Gallagher is rated 28% below average by Sr. Resolution Manager professionals compared to other employers within the Seguros industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

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Reviews by job title

152 reviews

1.0

Oct 11, 2025

Stay away

Senior resolution manager

Recommend

CEO approval

Business Outlook

Pros

Job security due to frequent turnover

Cons

Unrealistic expectations Poor training Constant pressure Terrible work life balance

3.0

Sep 25, 2025

Potentially A Good Place to Work

Resolution manager

Recommend

CEO approval

Business Outlook

Pros

Remote work is a plus. Decent benefits compared to rest of the industry.

Cons

High caseload that can be a challenge to manage. Too many layers and people in the accounts.

3.0

Sep 11, 2025

Ok

Senior resolution manager

Recommend

CEO approval

Business Outlook

Pros

Time off and benefits are okay

Cons

Stress level and not being able to keep up with workload high turnover rate

Viewing 7 - 9 of 152 Reviews

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Gallagher Sr. Resolution Manager reviews

Ratings by category

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Potentially A Good Place to Work

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