Is Gallagher a good company to work for as a Resolution Associate II?

Resolution Associate II professionals working at Gallagher have rated their employer with 2.6 out of 5 stars in 153 Glassdoor reviews. This is a lower than average score with the overall rating of Gallagher employees being 3.4 out of 5 stars. Search open Resolution Associate II Jobs at Gallagher now and start preparing for your job interview by browsing frequently asked Resolution Associate II interview questions at Gallagher .

Does Gallagher pay Resolution Associate II employees well?

Resolution Associate II professionals rate their compensation and benefits at Gallagher with 2.8 out of 5 stars based on 153 anonymously submitted employee reviews. This is 6.9% worse than the company average rating for salary and benefits. Find out more about Resolution Associate II salaries at Gallagher.

How happy are Resolution Associate II professionals working at Gallagher?

30% of Resolution Associate II employees at Gallagher would recommend their employer to a friend. This rating has decreased by 5% in the past 12 months. Resolution Associate II professionals have also rated Gallagher with a 2.3 rating for work-life-balance, 3.1 rating for diversity and inclusion, 2.8 rating for culture and values and 2.7 rating for career opportunities.

What are the top reviewed jobs at Gallagher?

Process Analyst (245) , Process Associate (172) , Account Manager (121) , Client Services Manager (106) , Analyst (100) , Senior Process Analyst (94) , Claims Adjuster (91) , Sales Intern (91) , Account Executive (87) , Senior Resolution Manager (84) , Client Service Associate (72) , Producer (71) , Intern (67) , Consultant (62) , Resolution Manager (60)

What are the pros of working at Gallagher according to real employee reviews?

"Worked in several areas of the company and my co workers were really great people." ((in 316 reviews)); "They are flexible with working remote or hybrid and also making sure you can get good work/life balance." ((in 224 reviews)); "Benefits are good and reasonable from a OOP standpoint." ((in 203 reviews)); "Work from home for 3 weeks." ((in 161 reviews)); "Great team and atmosphere." ((in 116 reviews))

What are the cons of working at Gallagher according to real employee reviews?

"Low salary compared to many other firms Timing and calculation of raises for non" ((in 265 reviews)); "low pay compared to other brokers" ((in 238 reviews)); "I don't feel it has any But we may say some poor management of shift" ((in 221 reviews)); "got canceled and no training or experience received" ((in 115 reviews)); "Very less pay and no bonus and no other perks" ((in 77 reviews))

Gallagher Resolution Associate II reviews

2.6

30% would recommend to a friend

(153 total reviews)

J. Patrick Gallagher Jr.

44% approve of CEO

21% positive business outlook

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Resolution Associate II employees have rated Gallagher with 2.6 out of 5 stars, based on 153 company reviews on Glassdoor. This indicates that most Resolution Associate II professionals have an average working experience there. Gallagher is rated 28% below average by Resolution Associate II professionals compared to other employers within the Seguros industry (3.6 stars).

Reviews by job title

153 reviews

1.0

Jan 31, 2024

Beware

Senior resolution manager

Recommend

CEO approval

Business Outlook

Pros

Great co-workers at the branch level, depending on the branch you work for.

Cons

Pay is mediocre, merit increases are minimal to non-existent, PTO is WAY below industry standard, QA metrics are ever evolving, you can be performing well and it's almost as though they don't want you to and implement a new metric to downscore youm

2.0

Jan 28, 2024

Heavy caseload

Senior resolution manager

Recommend

CEO approval

Business Outlook

Pros

If you meet expectations and keep up with the heavy volume and fast pace, you will be liked by management. Job security will almost never be an issue. There is some room for advancement. GB certainly has a track record of hiring friendly, reliable and all around nice people. Coworkers are always great to talk to. The company is also a good choice if you are starting from the ground up. They help out a good deal with initial training, covering exam fees and other needed resources. The IT team is excellent- skilled and friendly. GB always invests in top notch tech equipment that is usually new and ergonomic.

Cons

The workload is grueling and quite frankly ridiculous for one person. Expect to put in over 40 hours per week. You'll be doing a job that is much better suited for two people. Once you're no longer a trainee, resources, guides, examples, and training/reference materials are skeletal and hard to find. Supervisors are even more overwhelmed than adjusters. They usually work well into the night every night. Salary is mediocre. Annual raises are usually between 2-3% (if you get one). If you raise issues to management that need time or money to fix don't expect to hear back.

3.0

Dec 27, 2023

No work/life balance

Senior resolution manager

Recommend

CEO approval

Business Outlook

Pros

Health Insurance is with Anthem Blue Cross

Cons

I have found no life/work balance. The company does nothing on this matter. Each adjuster has 160 active claims. The company does not hire enough people. Average work day are 10-12 hour

Viewing 46 - 48 of 153 Reviews

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Beware

Heavy caseload

No work/life balance

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