Is Gallagher a good company to work for as a Client Service Associate?

Client Service Associate professionals working at Gallagher have rated their employer with 3.8 out of 5 stars in 77 Glassdoor reviews. This is a higher than average score with the overall rating of Gallagher employees being 3.4 out of 5 stars. Search open Client Service Associate Jobs at Gallagher now and start preparing for your job interview by browsing frequently asked Client Service Associate interview questions at Gallagher .

Does Gallagher pay Client Service Associate employees well?

Client Service Associate professionals rate their compensation and benefits at Gallagher with 3.1 out of 5 stars based on 77 anonymously submitted employee reviews. This is 6.7% better than the company average rating for salary and benefits. Find out more about Client Service Associate salaries at Gallagher.

How happy are Client Service Associate professionals working at Gallagher?

70% of Client Service Associate employees at Gallagher would recommend their employer to a friend. This rating has decreased by 17% in the past 12 months. Client Service Associate professionals have also rated Gallagher with a 4.1 rating for work-life-balance, 4.0 rating for diversity and inclusion, 4.2 rating for culture and values and 3.6 rating for career opportunities.

What are the top reviewed jobs at Gallagher?

Process Analyst (245) , Process Associate (172) , Account Manager (121) , Client Services Manager (106) , Analyst (100) , Senior Process Analyst (94) , Claims Adjuster (91) , Sales Intern (91) , Account Executive (87) , Senior Resolution Manager (84) , Client Service Associate (72) , Producer (71) , Intern (67) , Consultant (62) , Resolution Manager (60)

What are the pros of working at Gallagher according to real employee reviews?

"Great people that are in the same boat and most are willing to help you however they can." ((in 316 reviews)); "They are flexible with working remote or hybrid and also making sure you can get good work/life balance." ((in 225 reviews)); "Benefits are good and reasonable from a OOP standpoint." ((in 181 reviews)); "flexible and can work from home" ((in 163 reviews)); "Great team and atmosphere." ((in 118 reviews))

What are the cons of working at Gallagher according to real employee reviews?

"Low salary compared to many other firms Timing and calculation of raises for non" ((in 276 reviews)); "Pay is low in industry" ((in 244 reviews)); "I don't feel it has any But we may say some poor management of shift" ((in 216 reviews)); "got canceled and no training or experience received" ((in 112 reviews)); "Management boasts about the Gallagher Way yet these same managers do not abide by the tenets." ((in 76 reviews))

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Gallagher

Gallagher Client Service Associate reviews

3.8

70% would recommend to a friend

(77 total reviews)

J. Patrick Gallagher Jr.

76% approve of CEO

91% positive business outlook

Ratings by category

4.2

Culture & values

4.1

Work/Life balance

4.0

Diversity & inclusion

3.9

Senior management

3.6

Career opportunities

3.1

Compensation and benefits

Client Service Associate employees have rated Gallagher with 3.8 out of 5 stars, based on 77 company reviews on Glassdoor. This indicates that most Client Service Associate professionals have a good working experience there. Gallagher is rated in line with the average (within 1 standard deviation) by Client Service Associate professionals compared to other employers within the Seguros industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

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Reviews by job title

77 reviews

4.0

Oct 1, 2024

Pretty good company

Client service associate

Recommend

CEO approval

Business Outlook

Pros

This company has a good structure as far as resources go. A lot of support.

Cons

We rely on our service team in India for multiple things, so it can be difficult for them to thoroughly communicate due to the language barrier.

3.0

Aug 18, 2024

Great place to start. Not somewhere to stay long term

Client service associate

Recommend

CEO approval

Business Outlook

Pros

The company is big and my office was very diverse. Everyone is very nice and willing to help you with something if asked. Management genuinely seems to want to take in feedback and improve what they can. IT is very helpful as well and there are very few problems they couldn’t solve during my time there

Cons

Compensation isn’t great. There are multiple companies that will pay you more for the same position. PTO is also very lacking. 10 days to start is really bad. You get a mental health day and 2 optional holidays every 6 months to bring it up to 13 which is still too low.

4.0

Jul 22, 2024

Associate at Gallagher

Client service associate

Recommend

CEO approval

Business Outlook

Pros

Great people, relaxed culture, great office

Cons

They are stingy with pay, bonuses and constantly understaffed

Viewing 16 - 18 of 77 Reviews

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Gallagher Client Service Associate reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Pretty good company

Great place to start. Not somewhere to stay long term

Associate at Gallagher

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