GLG reviews

2.6

24% would recommend to a friend

(2,256 total reviews)
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Gemma Postlethwaite

21% approve of CEO

18% positive business outlook

GLG has an employee rating of 2.6 out of 5 stars, based on 2,256 company reviews on Glassdoor which indicates that most employees have an average working experience there. The GLG employee rating is 30% below average for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

2K reviews
1.0
Aug 23, 2018

Misleading job titles and miserable work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You'll meet some interesting people with varied backgrounds. The free junk food will seem like a pro at first.

Cons

To fully illustrate how vague and misleading job descriptions lead to unhappy employees, here is a job description for a senior research associate accompanied by the real meaning of each responsibility. Support the client facing team - i.e. defending yourself that you've spent 3 days trawling LinkedIn and company websites and have no more leads, cringing as your boss tells you to practically stalk leads on facebook, twitter, or finding their home phone number. Or calling former colleagues they haven't spoken to for ten years. Or recruiting the exact profile you've been given only to learn that the client is no longer interested - in this case the recruit doesn't count towards the metric that is most crucial to promotion at GLG. Facilitating educational interactions - i.e. asking a council member if they can discuss a certain topic (they will have probably had 2 or 3 similar calls in the last few days and will be irritated with you asking the same things), pressing a couple of buttons to schedule a call. Rescheduling with the council member when the client changes the time. Ad infinitum. Enhancing the GLG Councils - More LinkedIn stalking and a few recruitment calls during which you try to mask the apathy in your voice as you repeat the same questions and call centre disclaimers on each call over and over Working towards growing GLG client relationships - cold calling clients when you KNOW they don't want to talk in order to fulfill nonsensical team metrics On top of all this, GLG asks that you have '2+ years of work experiences as client-facing or Analyst roles in relevant industries'. It's hard to convey just how ludicrous this requirement is. The only skills you need to do well at GLG are a love of cold calling and a certain imperviousness to the blatant daily irritation of clients and council members. To reiterate the sentiment expressed in other reviews, your clients absolutely do not consider you as inside their intellectual loop and will make that clear in your interactions. Consulting this is not.

2.0
Sep 22, 2017

Lack of Diversity (especially in Leadership)

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fun environment. Nice people. Employees at all levels can submit ideas for change and it will at least be reviewed.

Cons

GLG's leadership is male and white. There are only a handful of minorities that work there and choose to stay more than a year. There are no minorities in senior leadership in the US. Many women can be found in junior roles, but only a tiny fraction make it to the executive level. The work is repetitive and doesn't translate into hard skills. As other reviewers noted, you can learn how to do this job in 6 months and get good at it by a year. If you stay more than 2 years you make yourself less employable by the minute. The focus on hard metrics is too extreme and makes it feel like a call center. GLG started emphasizing L & D to address some of the negative feedback about lack of professional development, but all I saw was a chance to sit through an advanced Excel lecture. They have an employee survey every year that is supposed to be anonymous but really isn't. To anyone currently at GLG, be very careful about how you respond as your manager (and above) can slice the data real thin to see who said what.

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GLG Response
8y
While the company’s leadership certainly isn’t all male or white, we’re committed to doing better. As a global, values-based company, we recognize that diversity of background and perspective is paramount to our success. It’s something I’ve been committed to through out my career and I am accountable for building a diverse, inclusive workplace as the Global Head of HR. My team is proactively recruiting from wider candidate pools, and we’re demanding slates of diverse candidates as we fill senior roles. I’ll add that our metrics-based promotion system – which you may take issue with – enables a career development track that aims to be completely meritocratic.
1.0
Jul 10, 2016

Identity Crisis

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some impressive people and a (on the whole) smart and professional workforce. Impressive client list and a responsibility for assisting their research process so success is personally rewarding. Internal career progression relatively speedy (18-24 months per step up), but as previously noted in other posts, seems less on skill or performance than on a willingness to subscribe to being a 'GLGer'. Growth potential still v large. Primary research invaluable to a lot of the buy-side and still believe GLG does it better than competition.

Cons

The message from executive management is that GLG strives to be the best place in the world to work for. That is either a blatant lie designed to 'sell' the place to employees or is a unbelievable lack of self-awareness. General sense that employees are under-paid, micro-managed and over-worked (for the pay). The job is marketed as an opportunity to work in 'research' for financial services clients. The job entails doing repetitive, monotonous and administrative tasks under high pressure to tight deadlines. This work is then audited anonymously by management. In my experience office morale is low and employees feel undervalued. As competitive pressures force GLG to become speedier (and less thoughtful) weight is put on phone calls, efficient project management and standardised email communication. There is less and less weight/value put on 'content' or being a thought partner to a client. The number of calls on a project counts for far more in performance metrics than thoughtful, in-depth knowledge of the client's research topic. No client would ever hire their research professional to actually be in their investment team- they view us as having access to a database of experts who we keyword search. Not far off. Primary research in the form of conversation with experts is actually a very valuable asset to clients- but they do not view the GLG team as having the same intelligence, or 'thought-partner' type skills as they do the sell-side. Not the stepping stone to a role in finance it claims to be. The 'glorified call centre' type posts left by other employees/former employees is hard to defend. Especially so with new performance metrics and strategy set by exec management.

Viewing 31 - 33 of 2,256 Reviews

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