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      Four Seasons

      Engaged Employer

      Four Seasons reviews

      3.8

      69% would recommend to a friend

      (3,460 total reviews)
      avatar

      Alejandro Reynal

      87% approve of CEO

      64% positive business outlook

      Ratings by demographic groups

      Four Seasons has an employee rating of 3.8 out of 5 stars, based on 3,460 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Four Seasons employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

      Reviews by job title

      3K reviews
      4.0
      Aug 3, 2019

      Slightly disappointed

      Food server
      Recommend
      CEO approval
      Business Outlook

      Pros

      Overall I love the company. The benefits are great and for the most part I've had a great experience with management across the board except for this last bit.

      Cons

      Managment turnover is rather high as people move and progress through the company so it almost feels like you have to start over with each new person. The last manager I had was downright awful. She had a high rate of turnover in her outlet alone because of her terrible attitude and demeanor towards people. I've had fellow colleagues approach me telling me that she had been bad mouthing me behind my back. The lack of professionalism is high and she manages with her emotions. She plays favorites and lacks people skills. I've worked for the company for a few years and have seen a lot of managers come through and she is by far the worst I've ever experienced in my life.

      avatar
      Four Seasons Response
      6y
      Thank you for your review and for your honest feedback as a former Food Server. We're always looking for ways to improve and become better for both our guests and our employees. We will ensure your feedback about management reaches the appropriate people. If you wish to speak to someone in more detail about your time with Four Seasons please do reach out to briana.nielsen@fourseasons.com who can help direct you to the appropriate team.
      1.0
      Jun 19, 2019

      Great Location, Poor Planning

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good Motivated People, Great energy

      Cons

      Poor On-Boarding seems to be a lack of diversity in management and leadership roles.

      avatar
      Four Seasons Response
      7y
      Thank you for your review. We are always working to improve the employee experience, so we appreciate your feedback and take it seriously. At Four Seasons, we believe the best teams are diverse and inclusive, and our commitment to creating a diverse and inclusive work environment starts at the top. We will ensure this information is passed along to the appropriate people.
      1.0
      May 31, 2019

      Hire new managers!

      Front desk
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits, company culture, meal and location

      Cons

      management is terrible. they treat people like a slave.

      avatar
      Four Seasons Response
      7y
      Thank you for your review and for your honest feedback. We're always looking for ways to improve and become better for both our guests and our employees. We will ensure your feedback about management reaches the appropriate people.
      Viewing 151 - 153 of 3,460 Reviews
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      ReviewsFour Seasons reviews

      Glassdoor has 4,229 Four Seasons reviews submitted anonymously by Four Seasons employees. Read employee reviews and ratings on Glassdoor to decide if Four Seasons is right for you.