Four Seasons reviews

There are many layers of management and a lot of decisions are made by executives that are not in touch with the ground level departments. In order to purchase the tools you need to do your job it will take weeks / months to receive ordered tools / materials. The salaries they pay their managers are average at best and raises each year are 1-3% of you current base salary. The raises apply to every manager in the hotel whether you are a high performer or a low hanging fruit, you will all get the same increase. Most FS managers that progress quickly are not born in the USA. Due to most departments staffing heavy the bottom line suffers greatly at Four Seasons, this has caused a lot of tension and even separation between the property owners and FS. The properties that have Unions will be much harder to work in as there is much more red tape in disciplining hourly employees.

Objectivity in personnel and career development ends at the executive committee level. Many of the executive characteristics that made them unique innovators in the first 30 years is diluted at the point of expansion.