Four Seasons reviews

No Four Seasons culture or whatsoever. Shame on those people who constantly jeopardize the very foundations of FS culture. Starts with the CEO and goes on to every business unit.

FSH has no bench strength (all talented employees will leave the company at the earliest opportunity). Senior management does not walk the talk Toxic atmosphere that simply inspires people to leave. Does not articulate any clear strategy for the company – except that the employees should observe the “golden rule” which is supposed to serve as a panacea for all things (this gets old very quickly). If you want a bell-weather hotel for what happens when you lose money and the attendant effect on staff etc., the Four Seasons Whistler is a great example. The hotel has lost money from day one and, because of highly variable occupancy due to weather and season – the hotel has a constant staffing and staff housing problem. The management (below planning committee level) are expected to fill in the “gaps” meaning your days can be 12-16 hours long with no additional compensation. Upper management at the Hotel have checked out mentally and do not want to hear about or deal with it (they are referred to as the "Walking Dead").