Forever 21 reviews

3.2

47% would recommend to a friend

(8,782 total reviews)
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Winnie Park

47% approve of CEO

29% positive business outlook

Forever 21 has an employee rating of 3.2 out of 5 stars, based on 8,782 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Forever 21 employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

9K reviews
1.0
Jun 24, 2017
Recommend
CEO approval
Business Outlook

Pros

Great people, easy to make friends. Friendly customers. You may qualify for long hours (30+) if you are a "runner" or befriend a manager. Allowed 10 minute break before lunch. Can be late to/from lunch regardless of shift. May be scheduled 4-10 or 6-10, and only have 2-3 scheduled days in the week. Leaves you plenty of time for activities. You can be the worst employee and still have your job. You can drop out of college to become a manager. :) Managers are sympathetic to your personal life and will give you shorter hours to accommodate your needs. Sales leads are extremely confident in their ability to lead the employees, without having a manager's title.

Cons

Employees have been removed from the schedule without notice. Probation is on-call, regardless of where you live. Most employees are fired after probation regardless of your performance. Managers are unprofessional at best. Must befriend them in order to get hours. Managers walk around with blue clipboards to quiz you while you are helping a customer... that is all they do. Must push credit cards to customers and lie. You must tell them it is a store rewards or credit program; essentially misleading them into a product that can ruin their credit. They will call you in at 7am for mandatory "workshop". During weekdays "downstairs" closes EARLIER than scheduled. Expect to get a full hour at 10pm but leave at 9:15pm. "Downstairs" associates will not help "upstairs". You will be left until 10:15 or later to finish the store. THERE IS NO AC!! HAS NOT BEEN WORKING FOR 2 YEARS!! Temperature is 80-90 during the day through summer. You might qualify for a $0.20 raise after 1 year... most employees do not qualify. Restrooms are disgusting. Bloody tampons still in toilet after 1 year, urine stains around mens' urinals. Women must deposit soiled tampons/pads under the washroom sink. Mens toilets clog often and rumored to flood. Roaches and ants in the breakroom sometimes come onto the floor. Refrigerators often unplugged by employees leading to rotten food and roaches getting into the refrigerators.

2.0
May 20, 2017
Recommend
CEO approval
Business Outlook

Pros

*Willing to hire people without experience *Co workers are nice *Really cute and affordable clothes *Great playlist to listen to *Can be really fun depending on who is managing

Cons

*Unreasonable and disrespectful management *Little to no training *Managers will be very rude if you ask them to explain something that they've never taught you *They expect you to already know how to do your job *Too much work to do in too little time *Management unwilling to help out *Managers ask for feedback then get mad at you when you give it to them The job would be a lot more fun if there was different managers

4.0
Apr 11, 2017

Sales Associate

Recommend
CEO approval
Business Outlook

Pros

Good pay No need for experience to acquire job Management was laid back and super nice co-workers were wonderful easy job good hours

Cons

most of the days, my back would hurt from standing all day training was very minimal and did not help when finding merchandise merchandise changed location in store almost every shift

Viewing 172 - 174 of 8,782 Reviews

Glassdoor has 9,478 Forever 21 reviews submitted anonymously by Forever 21 employees. Read employee reviews and ratings on Glassdoor to decide if Forever 21 is right for you.