Forever 21 reviews

3.2

47% would recommend to a friend

(8,784 total reviews)
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Winnie Park

47% approve of CEO

29% positive business outlook

Forever 21 has an employee rating of 3.2 out of 5 stars, based on 8,784 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Forever 21 employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

9K reviews
3.0
Apr 20, 2011
Recommend
CEO approval
Business Outlook

Pros

discount was okay it can be fun to interact with costumers, if you are outgoing and friendly

Cons

-I was really pissed off since I had started working as a cashier then move onto the floor and basically recovering an area of the store which it can get boring if it's not a busy day, basically I was demoted and I never understood why since I was doing a good job but im guessing it was because I wasn't friends outside of work with the managers. -management has favorites and those who are get the most hours, you practically need to be kissing their butts managers to get hours if they don't like you. basically you will get 4-6 hours a week. which it's a way for them to get rid of you, until you quit, they seem to expect a lot from you with what you make which it doesn't apply to the position. -managers always seem to be super busy and never listen to what you have to say, unless you are friends with them, other employees are constantly nosy and sometimes there is drama involved. -managers always seem to have this catty attitude, and none of them are nice, unless you get lucky, also they seem to pressure you on buying their clothes, they usually have theme days on where you have to dress a certain way and they can insist you on buying stuff from them, but when you are only getting 6-8 hours a week, sorry that is not going to happen.

1.0
Apr 19, 2011
Recommend
CEO approval
Business Outlook

Pros

Variety of clothing choices- Wonderful DM in my district-

Cons

There is too much to describe how bad it is. - Extremely long hours -Short breaks ( if you are lucky to get one as a manager) - Air conditioning is never on and cuts off after 9pm. Corporate controls air temps. - Little pay - Never enough hours to properly cover the floor - Policies are horrible- you cant fire an employee for not coming to work - Employees dont stick around because of the long hours, little pay, and no air. Also, extremely RUDE customers. - In the year I have been with the company I have had maybe 4 breaks that I actually was able to sit down the entire time without having to be called to the cash wrap.

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Glassdoor has 9,480 Forever 21 reviews submitted anonymously by Forever 21 employees. Read employee reviews and ratings on Glassdoor to decide if Forever 21 is right for you.