Pros
-The opportunities for Career Growth -Employees have the potential to make quick advancements in the company -The nature of the business offers Job Security to everyone involved
Cons
- The amount of pay is not equal to the amount of responsibilities required from technicians - Stressful - Extremely fast paced and demanding retail environment - Unreasonable sales goals for technicians who never agreed to do sales upon offer of employment. - Constant changes in rules and regulations - Employees are held accountable for circumstances that are beyond their control. Ex: If a customer is unhappy with Verizon Wireless pricing, the technician is responsible for making the customer happy even though the technician has absolutely no authority or power to change Verizon Wireless pricing.