Fleet Feet reviews

Embarrassingly bad pay. Management was understaffed and friendly, but overall unqualified and not great at their jobs. Poor upper management (corporate management). Upon hiring, I was promised growth and career opportunities that never came. Management failed to acknowledge industry trends and was not receptive to employee input; instead leaned towards their own personal preferences when they were not experienced in the field they were dealing with. Somehow they managed to lose money in an area with an extremely high number of runners per capita and high wealth compared to the rest of the country. Senior (corporate) management was mostly non-existent and provided poor advice when they were around. Enforced a rigid customer experience that wasn't friendly or valuable to the consumer in most cases and pushed sales rather than trying to curate a personalized experience for the customer based on their own needs (I know the profit margins were good, but not everyone needs superfeet, an over-priced piece of plastic, stuck in their shoe - some do, but most don't). Always felt pressure to make a sale even when it was clearly not the right thing for the consumer. Efforts to develop a community were lacking at best. My feeling was that most customers saw right through it and didn't return.

Can be toxic environment at times.