Fiserv Client Tech Support Senior Associate reviews

3.0

51% would recommend to a friend

(158 total reviews)
avatar

Takis Georgakopoulos

Not enough data to show CEO approval

74% positive business outlook

Senior Associate Client Tech Support employees have rated Fiserv with 3.0 out of 5 stars, based on 158 company reviews on Glassdoor. This indicates that most Senior Associate Client Tech Support professionals have an average working experience there. Fiserv is rated in line with the average (within 1 standard deviation) by Senior Associate Client Tech Support professionals compared to other employers within the Finanzas industry (3.7 stars).

Reviews by job title

158 reviews
2.0
Oct 28, 2024
Recommend
CEO approval
Business Outlook

Pros

Well Being.. Fiserv takes care of the we'll being by providing enough leaves and Practo subscription. Some people might say that they are healthy and they do need Practo. Well, if you were asked to work without any break you might suffer from headache, low energy and red eyes. You might also need more leaves. Kids care.. Fiserv provides day care facilities for kids to all of its employees. Salary. Competitive and you can get decent hike if you are performing well.

Cons

Toxic Environment. Why? Workplace Culture.. Senior people are expected to help juniors in their day to day work. But some seniors always seems to be competing with juniors instead of helping them. And nobody listen to juniors or new comers when they raise this. This becomes painful when there is no documentation and you are dependent on seniors to guide you. Micromanagement Logging of 8 hrs is required in sapience. So, it means that you have to sit on PC with little or no breaks. This will impact your health and social life. No Flexibility WFO is mandatory and full day need to be spent in office. This is being monitored. Work Life Balance After spending full day in office you have to take late night calls as well. It depends on your profile how many calls you need to take late night. But expects at least 4-5 hrs per week on an average.

3.0
Oct 15, 2024
Recommend
CEO approval
Business Outlook

Pros

Has seasoned product development teams. Good accelarators for product developments. Avg Growth model

Cons

Tends to get monotonous real fast. Not flexible on the working locations.

Viewing 40 - 42 of 158 Reviews

Glassdoor has 11,828 Fiserv reviews submitted anonymously by Fiserv employees. Read employee reviews and ratings on Glassdoor to decide if Fiserv is right for you.